Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
4
Samsung Galaxy Book4 Edge – A Smart Leap into AI-P
on June 2, 2025
Posted by: Jeorge7x0
[This review was collected as part of a promotion.] The Samsung Galaxy Book4 Edge is a standout Copilot+ PC that combines sleek design, long battery life, and powerful AI tools to redefine modern computing. Powered by the Snapdragon X Elite chip, it delivers fast, quiet, and energy-efficient performance—often lasting over 16 hours on a single charge. The 14-inch AMOLED display is sharp and vibrant, while the lightweight, premium build makes it ideal for users on the go. Its integration with the Samsung ecosystem, including features like Quick Share and Multi Control, adds to the seamless user experience for those already using Galaxy devices.
What truly sets this laptop apart is its built-in AI capabilities, made possible by a dedicated Neural Processing Unit. Tools like Recall allow users to search their screen history like a photographic memory, and Cocreator generates images in real time from text prompts—both features that boost productivity and creativity. Live Captions and Translation enhance communication, especially for global users. While a few older Windows apps may have compatibility issues due to the ARM-based processor, the overall experience is smooth and forward-thinking. The Galaxy Book4 Edge is a glimpse into the future of laptops, where intelligent features genuinely enhance daily use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The book 4 edge has been perfect for my business
on June 2, 2025
Posted by: BigCountry
[This review was collected as part of a promotion.] The galaxy ai has helped me in many ways in putting together some business ideas and budgeting. I wouldn't buy a different brand. Samsung has been very easy to navigate laptop and user friendly.
Samsung will be what my business and family will be using from now on!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Samsung Product
on May 6, 2025
Posted by: Caesar0571
I am very happy with this computer so far. Got a great deal after I traded in my tablet and now I have a device I can actually work from home on. Great work Samsung.
Response from Samsung USBy R&R Team, May 7, 2025
Hey there Caesar0571,
Thank you for taking the time to share your thoughts with us about your experience with the Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying your purchase so far and that you received such a fabulous deal! on it! If you would care to share any other feedback with us or if you ever need any further assistance, please feel free to reach out to Samsung Support. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
GB4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thank you for taking the time to share your thoughts with us about your experience with the Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying your purchase so far and that you received such a fabulous deal! on it! If you would care to share any other feedback with us or if you ever need any further assistance, please feel free to reach out to Samsung Support. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
GB4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US
Customer Rating
1
No way to recover Windows
on April 26, 2025
Posted by: BobT
I bought this moinths ago. It got bricked by a Windows Update and there seems to be no way to reinstall Windows. Completely unacceptable. You can only recover from inside Windows using a Windows app that you needed to somehow know about and setup before a problem.
Response from Samsung USBy R&R Team, April 28, 2025
Hey BobT,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Please take a moment to review, "Update software, apps, and drivers on your Samsung PC" and "Secure your Samsung PC with security features" to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your PC. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Secure your Samsung PC with security features
https://www.samsung.com/us/support/answer/ANS10001428/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Please take a moment to review, "Update software, apps, and drivers on your Samsung PC" and "Secure your Samsung PC with security features" to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your PC. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Secure your Samsung PC with security features
https://www.samsung.com/us/support/answer/ANS10001428/
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, durable, light weight and did i say durable!
on April 4, 2025
Posted by: Barnone31
[This review was collected as part of a promotion.] So a quick story, i use my book4 for work exclusively. It's on active construction sites, clean and dusty. I've had it for almost 2 years and it hasn't slowed one bit! I recently had a contractor knock it off of a 5 foot table. It landed on concrete and was completely converted in construction materials. Drywall and steel studs. It miraculously survived the fall and was virtually unscathed. I know it was lucky but I know the aluminum backing for the screen saved it. I will never buy and other windows device than Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Computer
on April 1, 2025
Posted by: Albert
[This review was collected as part of a promotion.] The samsung galaxy book is nice. My review of samsung computers that samsung galaxy is average but could be better. I use the samsung computer device for audio.
Value
3
Response from Samsung USBy R&R Team, April 2, 2025
Good day Albert,
Thanks for sharing your thoughts with us about your experience with using your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the functionality and design of our product line. We are very pleased to hear that you are happy with your purchase. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thanks for sharing your thoughts with us about your experience with using your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the functionality and design of our product line. We are very pleased to hear that you are happy with your purchase. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US
Customer Rating
4
My 9 Month Experience
on March 26, 2025
Posted by: TylerK
[This review was collected as part of a promotion.] It's been about 9 months since my purchase the Book4 Edge at the time of writing this and I must say, I am thoroughly impressed. Compared to it's competitor, the MacBook, this device holds its own very strongly. The boot up time is near instant and its performance is unreal for how compact and lightweight it is. The display deserves an award of it's own. Samsung is notorious for its excellent display hardware, the 2.8k 2x Amoled screen is a marvel to look at and when compared to my other laptops, it isn't even a competition.
I will add however, that if your use case entails the operation of unique or more obscure software, the app compatability is not quite there yet. Apps meant to run on x86 will perform better than they do on this, but most of the commonly used applications have Arm versions, which operate flawlessly. For example, nearly every popular browser has an Arm version, offering excellent compatability that feels just as any other browser would, with extra speed.
The Galaxy Book4 Edge offers excellent performance in a beautiful package, combining the latest tech with the most reasonable prices. I have only ran into one issue, that being an occasional Windows bug, in which my screen will fail to turn on for about 10 seconds. This has happened maybe 5 or 6 times in my 9 months of ownership.
I will add however, that if your use case entails the operation of unique or more obscure software, the app compatability is not quite there yet. Apps meant to run on x86 will perform better than they do on this, but most of the commonly used applications have Arm versions, which operate flawlessly. For example, nearly every popular browser has an Arm version, offering excellent compatability that feels just as any other browser would, with extra speed.
The Galaxy Book4 Edge offers excellent performance in a beautiful package, combining the latest tech with the most reasonable prices. I have only ran into one issue, that being an occasional Windows bug, in which my screen will fail to turn on for about 10 seconds. This has happened maybe 5 or 6 times in my 9 months of ownership.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best samsung laptop.
on March 20, 2025
Posted by: Samsungfans
[This review was collected as part of a promotion.] This is the best samsung laptop ever.
Except the build quality.
Except the build quality.
Value
5
Response from Samsung USBy R&R Team, March 20, 2025
Hello there SamsungFans,
Thank you for sharing your experience with using the Samsung Galaxy Book4 Edge. Your thoughts are invaluable to us. We're thrilled to hear that you are pleased with your purchase. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thank you for sharing your experience with using the Samsung Galaxy Book4 Edge. Your thoughts are invaluable to us. We're thrilled to hear that you are pleased with your purchase. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US