Customer Reviews for PuroAir - 240 HEPA Air Purifier for Bedroom - Covers Up To 1,000 Sq Ft - Black
Customer Rating
5
Otto P.
on August 28, 2026
Posted by: Alex H.
from US, United States
We had air sensor problems that started last year, but were addressed with a factory calibration reset. The problem started again in June, but the reset procedure didn't seem to work this time. Otto P. was very helpful with suggestions and understanding our problem. He finalized solution to our issue under warranty coverage. I would recommend PuroAir company and products because of quality, service, and remedy of issues.
Bought a PuroAir 240 and did the flour test and nothing happened. Light never changed color. Notified PuroAir they had me do a reset and still never changed color. They replaced it at no charge. Got the new one and have the same issue. It doesn’t matter what we are cooking or what odors are in the house the light never changes from green. Not impressed and would not by another.
Im so happy I ordered this product. It works like a dream, my air is so fresh. I live in South Carolina where it is hot and humid, and I have pets as well! This product has significantly cut down on dust and dander in my home. I can confidently recommend this product, plus you can set an auto replacement filters that are sent every 3 months.
This air purifier has proven to be absolutely wonderful! Air in our home is much better and we sleep better too.It doesn’t seem like you can always find a product that performs as advertised, but this one does. Highly recommend.