Customer reviews from sony.com
Sony - Refurbished Excellent - ZX Series On-Ear Headphones - Black
Average customer rating
3.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
4
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Sony - Refurbished Excellent - ZX Series On-Ear Headphones - Black
Customer Rating
3
Good Design but poor sound quality
on April 7, 2018
Posted by: Idang
Gender:Male
The bass is deep and good but, but treble sound is not good, hurting my ear.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 8, 2018
Hi Idang, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
4
Simpel
on January 22, 2018
Posted by: Moetez
Gender:Male
I have been using this product for a while and i'm happy with it and don't expect any thing more from it consedring the price
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
The microphone fails making useless left speaker
on August 7, 2017
Posted by: cibermesias
Gender:Male
The sound is great and the price is OK, but it's the second headset that gets the mic capsule damaged making the left speaker stop sounding
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 8, 2017
Hi cibermesias, we regret to hear what happened with the unit. below is the recommended troubleshooting steps that will help fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
Written by a customer while visiting sony.com