Customer reviews from sony.com
Sony - Refurbished Excellent - ZX Series On-Ear Headphones - Black
Average customer rating
3.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
4
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Sony - Refurbished Excellent - ZX Series On-Ear Headphones - Black
Customer Rating
3
Very little ear padding
on May 22, 2019
Posted by: Elpis19
Gender:Female
I bought this 2 days ago and they work fine except that the little hard plastic clips beneath the ear pad hurt my right ear. For some reason my left doesn't complain as much, but there is very little padding. Otherwise they work for what I bought them for which is to listen to music at work without being a bother to those in the next room.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 24, 2019
Hi Elpis19,
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
Written by a customer while visiting sony.com
Customer Rating
5
Great budget headphones
on February 28, 2019
Posted by: MrDrM
I've had these for nearly 3 years, I take decent care of them and I've had nearly no problems.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Worst product
on February 11, 2019
Posted by: Suyash74
Gender:Male
I bought this almost 4 months ago and I started facing problems so soon
Written by a customer while visiting sony.com
Customer Rating
5
Decent headphone for the price
on January 1, 2019
Posted by: audiophileriser
Gender:Male
I got these about 3 months ago to replace my MDRZX110s. They are very decent for the price. The bass is good, and the highs are decent. The mids do sound a little muddled, but its not too noticeable especially if you are not an audiophile. I even compared these to the Beats Solo3 and these sound almost as good with a little better bass than the beats. I don't consider myself a hardcore audiophile, but i do expect quite a bit more from my audio equipment than the average person (probably a beginner audiophile). These would be great as backup headphones or travel headphones.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: al41
Gender:Male
Verified Purchase:Yes
I bought this item less than one month ago. It is one more of more have these set that I purchased in the past. i like this product for the sound range and the modest price. My rating for this one unit is poor beacuse it stopped sounding on the left side. My rating for rall other units is five stars.
I would recommend this to a friend!
Response from sony.comBy Zac, Sony Social Support, November 21, 2018
Hi al41,
We regret to hear that you're having sound issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/audio-video-headphones/mdr-zx310ap/articles/00031903
We regret to hear that you're having sound issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/audio-video-headphones/mdr-zx310ap/articles/00031903
Written by a customer while visiting sony.com
Customer Rating
4
Decent
on October 29, 2018
Posted by: XentimenT
Gender:Male
Bought those around 6 months ago.
Pros:
1) Light (And I mean, very light)
2) Fold (To me, very useful)
3) Sound (For price it is good, but in general scheme of things its average)
Cons:
1) Plastic build (Usually not of importance to me, but here I mention because pressure headphones had when bought got loose and I mean really loose. So now noise isolation is poor. My guess it loosens in the places parts of hinge connect with each other)
2) Comfort (This is nothing major, as those are so light but padding is just to thin, need at least 5 mm more of foam, and some rubber on hinge just so its not bare plastic)
3) Design (Now design is good only complaint is that if shiny plastic was not sticking out for few mm those would look much better)
Sound review:
1) Bass (Bass is present, punchy but not so well mannered and deep bass suffers from one-note-itis. This is not noticeable outdoors so much though, so if you use those only on the go it wont be a problem. Also want to note, I have two pairs of those, and one I use all the time and one is sitting on the shelf. I bought them at the same time and checked them simultaneously to see if there was a difference in sound and there wasn't any, but when I checked now bass has noticeable drop on pair I always use. Not sure if that is burn-in or it happens because used headphones lost their fit pressure)
2) Midrange (Midrange is pretty flat although there is slight jump in the low mids, so it masks bass a somewhat)
3) Treble (Treble is a bit too smoothed out, and details are lost. Also feels feels like some treble is missing, or there is response drop somewhere. You should have frequency graph so you should be able to fix that)
4) Soundstage (Almost none. I get these are closed back, and have tiny resonance chamber but this is probably worst aspect of sound on these)
All in all, for price more than acceptable. If you manage to fix those few issues I had in next generation boy will that be awesome!
Pros:
1) Light (And I mean, very light)
2) Fold (To me, very useful)
3) Sound (For price it is good, but in general scheme of things its average)
Cons:
1) Plastic build (Usually not of importance to me, but here I mention because pressure headphones had when bought got loose and I mean really loose. So now noise isolation is poor. My guess it loosens in the places parts of hinge connect with each other)
2) Comfort (This is nothing major, as those are so light but padding is just to thin, need at least 5 mm more of foam, and some rubber on hinge just so its not bare plastic)
3) Design (Now design is good only complaint is that if shiny plastic was not sticking out for few mm those would look much better)
Sound review:
1) Bass (Bass is present, punchy but not so well mannered and deep bass suffers from one-note-itis. This is not noticeable outdoors so much though, so if you use those only on the go it wont be a problem. Also want to note, I have two pairs of those, and one I use all the time and one is sitting on the shelf. I bought them at the same time and checked them simultaneously to see if there was a difference in sound and there wasn't any, but when I checked now bass has noticeable drop on pair I always use. Not sure if that is burn-in or it happens because used headphones lost their fit pressure)
2) Midrange (Midrange is pretty flat although there is slight jump in the low mids, so it masks bass a somewhat)
3) Treble (Treble is a bit too smoothed out, and details are lost. Also feels feels like some treble is missing, or there is response drop somewhere. You should have frequency graph so you should be able to fix that)
4) Soundstage (Almost none. I get these are closed back, and have tiny resonance chamber but this is probably worst aspect of sound on these)
All in all, for price more than acceptable. If you manage to fix those few issues I had in next generation boy will that be awesome!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: PRABAL
Gender:Male
Verified Purchase:Yes
PRODUCT IS TOO GOOD.THE SOUND QUALITY IS VERY SOFT
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
One channel out
on October 16, 2018
Posted by: Gmanmaui
Gender:Male
lasted less than a year of easy use before one channel stopped working.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 16, 2018
Hi Gmanmaui, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx310/articles/00024605
Regards,
~Ralph
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx310/articles/00024605
Regards,
~Ralph
Written by a customer while visiting sony.com