Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
50
4 Stars
22
3 Stars
16
2 Stars
13
1 Star
31
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
5
An Interesting Variation
on May 13, 2023
Posted by: The Bald Guy
from 1/2 hour drive from Mt. Rushmore in South Dakota
[This review was collected as part of a promotion.] JBL TUNE FLEX (I like the name)
An interesting concept. Give the option of using the earbuds interchangeable ear tips or the hard plastic. More on this later.
A lot of the usual's in packaging so as cardboard doesn’t make music. “nuff said!
Opened the package and wrapped around the interior packaging was a big suggestion to use the app on your phone. Good idea. The buds had over a 50% charge so directly to setup and listening. The download for the JBL app was done previous and no issues on my android phone. The app recognized the tune flex immediately. And on to my preferred music.
So for my testing the thought of semi methodical was put on hold. My tastes change moment to moment. So listened to podcasts, videos inc documentary, Gregorian Chants, Big Band, Classic Rock, Country & Western and a few thing I am not sure what they were! Came away with a few thoughts.
The JBL App proved its worth. With each variation or genre the equalizer provided a better way to listen. With in the equalizer is, Extreme Bass, vocal, Bass, Club & Studio. My over all preference was Studio and Club for music and vocal for most posdasts. Now my Grand Daughter has a different set of choices. So again the app is worthwhile. And hey easy to use.
Female vocals on a podcast came out ahead. Did great on Big Band and even better with Classic Rock and Country & Western. Did well on a wide variety of music and dealt with quality of music recording very well.
Now my phone (the brand called expensive) doesn’t like earbuds to do phone calls. Just the answering and hanging up be the issue. Maybe with trial and mostly error this will improve. The voices on the other end did sound wonderful and I was told my voice was clear and unmuffled.
The earbuds standard are a hard plastic with minimal interchangeable ear-tips. Amazingly comfortable with the smallest ear-tip but bass suffers. Theses are the tips installed from the factory. By experimenting figured out which ear-tip worked the best for me. Compromise between comfort and bass. Now the case is where the buds are charged. Just a “C” type connection and few LED lights to get the job done.
The Tune Flex are an overall decent pair of electronics. They do the job they are designed for and do a fairly good job at the same time. But a couple of negatives. How about a one meter charging cord not the ¼ meter cord furnished. And how about adding orange racing stripes to the case. The black case has a tendency to disappear now and again.
There is more to these earbuds, but no need to drag out a review. I like these and would replace if lost.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Cute, Light Weight, Great Fit, Exceptional Quality
on May 12, 2023
Posted by: RockyKarthik
from Cincinnati, OH
[This review was collected as part of a promotion.] These are small, cute and light weight than many other earphones I tried from JBL.
Finally I have a cute little box to store all my different size ear buds. Thanks to JBL.
The sound quality exceeds all its previous versions. It is crisp, clear and exceptional.
There are buds for all ear sizes that makes them a great fit for the ears.
Finally I have a cute little box to store all my different size ear buds. Thanks to JBL.
The sound quality exceeds all its previous versions. It is crisp, clear and exceptional.
There are buds for all ear sizes that makes them a great fit for the ears.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A Versatile and Feature-Rich Pair of Earbuds
on May 11, 2023
Posted by: Vineet
from Dallas, TX
[This review was collected as part of a promotion.] The ANC on the JBL Tune Flex is not as good as on some of the more expensive ANC earbuds, but it is still effective at blocking out background noise. The ambient sound mode is great for when you need to be aware of your surroundings, and the transparency mode is perfect for when you need to have a conversation without taking your earbuds out.
The JBL Tune Flex are comfortable to wear for long periods of time, and they come with a variety of ear tips to ensure a good fit. The sound quality is good, with clear vocals and powerful bass.
Here is a more detailed look at the pros and cons of the JBL Tune Flex:
Some Strengths:
Active noise cancellation
Ambient sound mode
Transparency mode
Comfortable fit
Good sound quality
Long battery life
Water-resistant
Affordable price
Active noise cancellation
Ambient sound mode
Transparency mode
Comfortable fit
Good sound quality
Long battery life
Water-resistant
Affordable price
Overall, the JBL Tune Flex are a great pair of true wireless earbuds for the price. They offer a lot of features, including ANC, ambient sound mode, and transparency mode, as well as a comfortable fit and good sound quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Little buds park a punch
on May 11, 2023
Posted by: FriendlyAudioGuy
from Upstate, NY
[This review was collected as part of a promotion.] These things sound great. I really enjoy the timing that is available through the app and the fact that I have a choice of ear but fits with the included sleeves. I do wish that the battery life was a little better however it is understandable for the size of the product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
SUPER SOUND WITH NO NOSE
on May 10, 2023
Posted by: JBL party house
from Sterling Illinois
[This review was collected as part of a promotion.] This Tune Flex earbuds are very crisp clear sound with really nice bass to it when i was listening to music. The nose canceling is super, no one could hear my loud background while i was talking to them. Its a very small case that pretty much can fit in small pocket with no problem. Has really cool features just by tapping on the side of the earbuds and can even open up google now by tapping them. Has many features in the mobile app too use. Only thing i did not like was that it felt kinda slippery in my ear like it was going to fall out. But besides that they are great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Budget headphones that deliver great vocal quality
on May 10, 2023
Posted by: brandon687
from Colorado Springs, CO
[This review was collected as part of a promotion.] I really loved the feel and design of the headphones they fit and stay in your ear nicely without the risk of them falling out. I will say that the bass quality is a little disappointing especially since for the same money that deliver deep bass. If your looking for a pair of headphones that’s easy on the wallet but also delivers powerful vocals and top tier noise cancelling features this would be your best bet. The last thing that sets these headphones apart is your can switch out the tips of them depending on ear size then in the JBL app you can turn on perfect fit and it tailors the music to your ear size.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 10, 2023
We appreciate you for providing feedback on our JBL Tune Flex. We understand that the sonic output of this product didn't meet your expectations. We suggest using the EQ settings of the JBL Headphones App to adjust the Bass and treble to suit your needs. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty decent earbuds
on May 10, 2023
Posted by: ebick929ley
from Akron, OH
[This review was collected as part of a promotion.] These earbuds are similar to other JBL products. The sound quality is subpar when not using the noise canceling option. The case is fairly small and difficult to take out the buds in a quick way. It took some fiddling and turning of the case to maneuver my fingers to get them out and I have smaller hands. The right earbud has more sensitivity that I am used to and just the slightest touch when listening to a social media video caused my Spotify to turn on and play both of them simultaneously. I do like that it has different sized ear pieces to achieve the perfect fit and the sound quality was about expected. They stay charged for a long time and it doesn't take long to recharge. I also like that you don't have to use both buds at the same time.
Written by a customer while visiting jbl.com
Customer Rating
5
Very comfortable buds!
on May 10, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] Let me start by saying I really enjoy the sealing ear tips. It allows you to get a precise fit on each ear by removing (if needed) the standard tip. As always, JBL Pure Bass rules! ANC works great as well and can be adjusted in the JBL Headphones app.
I would recommend this to a friend!
Written by a customer while visiting jbl.com