Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
50
4 Stars
22
3 Stars
16
2 Stars
13
1 Star
31
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
4
Tune flex
on May 21, 2023
Posted by: Dave b
from Golden Colorado
[This review was collected as part of a promotion.] These earbuds are ok.not great.i like the noise cancellation on them.they do take some background noise out.with a tap you can take it off and they work as normal so you can hear around you.the sound quality is pretty good but not great.the fit is not up to my standards.i tried all the different sizes but not very snug.they are oval instead of round which may be the problem.nice small case to carry them in and recharges them too.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
Very nice buds
on May 18, 2023
Posted by: jca5
from Jonesboro, Georgia
[This review was collected as part of a promotion.] This is a really well packaged set of buds. It is very light weight. It has great sound with good bass. I was lucky that the original ear tip that came with it fit perfectly. It makes it soundproof. There were other tips I could have switched it out with though in case it didn't fit right. If I had to give a complaint, the only thing I could think of as a negative would be they are a little difficult to get out of the case. But I think with time, I will get used to it and it will become easier. Great set of buds though!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Noise cancel culture for the Bass Heads
on May 18, 2023
Posted by: danielmbirnbaum
from Brooklyn NY
[This review was collected as part of a promotion.] Great earbuds for bass heads who want the additional feature of active noise cancelling with a very low profile carrying case that also carries charge. While the sound and bass is best in class, the active noise cancelling falls a bit short in my opinion. It has nice customisable features through the app, however fails to really provide the same level of noise cancelling as other earbuds I have tried. While it’s possible that I have a bad unit, I’ve also encountered some glitches with this units gesture feature. Despite this, I actually really love this pair especially for how compact they are. The carrying case almost gets lost in my pockets and will charge the buds when stowed away.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Works great for my active life style and travel.
on May 18, 2023
Posted by: DRAKSA
from Scottsdale AZ
[This review was collected as part of a promotion.] Fantastic. Great for active lifestyle. I'm fairly active and these head phone never fall out. Even while running on the treadmill. They are super easy to sync with my phone and integrate great with google Assistant making it almost entirely hands free.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic ear buds
on May 16, 2023
Posted by: Jart
from Sacramento, CA
[This review was collected as part of a promotion.] These earbuds are great! I love the ability to change the silicone tips out to the ones that fit you best. This helps seal in the sound and they noise cancel very well. They produce great music and clear call audio. The bass hits surprisingly hard considering their size. I wore these earbuds during a hike and with the large tips they stayed secured in my ears even when I started to sweat.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great earbuds, but a couple of caveats to consider
on May 15, 2023
Posted by: MABP
from Fairfax, VA
[This review was collected as part of a promotion.] Overall, this is a great set of earbuds, and I’d recommend them to anyone looking for a comfortable fit and mostly great sound, but with a couple of caveats.
First, these are a really comfortable fit. I usually struggle with more traditional earbud styles staying in my ears, and having the smaller inner ear piece with the longer stem really seems to help balance these in my ears so they feel more secure since gravity is working with them a little better. They were comfortable and stayed in well regardless of which ear tips I used, but I ultimately found they were most comfortable and had the best noise cancellation if I used the largest tips, which is unusual for me (I’m usually using the smallest size or medium at most).
The noise cancellation depends a lot on having the right ear tip fit, but even with the best fitting tips, the noise cancelling was just ok. It blocked a lot of noise, but definitely not all noise—better than earbuds without active noise cancelling, but not the best noise cancellation on the market by a long shot.
The sound quality depends on how you set the equalizer. When I emphasized the midtones (the Voice setting), music sounded a bit tinny… but when I had more balanced settings or a setting that emphasized other ranges, the sound quality was quite impressive. Whereas I have sometimes wanted to switch equalizer settings depending on what I was listening to with other JBL products, with these, I have pretty much kept everything on the Jazz setting since that seems to maximize the overall sound quality for most music.
I really like having the touch controls on these earbuds (start/stop on the right, changing noise cancelling/active aware/talk through on the right), though my husband hates that feature. This is really a personal preference, but something that I like.
The form factor for both the earbuds and the case are really nice. The case has a really long life on a single charge, especially for the size. I just wish it has a little loop built in so that I could attach it to a keychain to keep it securely with me all the time.
First, these are a really comfortable fit. I usually struggle with more traditional earbud styles staying in my ears, and having the smaller inner ear piece with the longer stem really seems to help balance these in my ears so they feel more secure since gravity is working with them a little better. They were comfortable and stayed in well regardless of which ear tips I used, but I ultimately found they were most comfortable and had the best noise cancellation if I used the largest tips, which is unusual for me (I’m usually using the smallest size or medium at most).
The noise cancellation depends a lot on having the right ear tip fit, but even with the best fitting tips, the noise cancelling was just ok. It blocked a lot of noise, but definitely not all noise—better than earbuds without active noise cancelling, but not the best noise cancellation on the market by a long shot.
The sound quality depends on how you set the equalizer. When I emphasized the midtones (the Voice setting), music sounded a bit tinny… but when I had more balanced settings or a setting that emphasized other ranges, the sound quality was quite impressive. Whereas I have sometimes wanted to switch equalizer settings depending on what I was listening to with other JBL products, with these, I have pretty much kept everything on the Jazz setting since that seems to maximize the overall sound quality for most music.
I really like having the touch controls on these earbuds (start/stop on the right, changing noise cancelling/active aware/talk through on the right), though my husband hates that feature. This is really a personal preference, but something that I like.
The form factor for both the earbuds and the case are really nice. The case has a really long life on a single charge, especially for the size. I just wish it has a little loop built in so that I could attach it to a keychain to keep it securely with me all the time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Versatile earbuds with dynamic sound
on May 15, 2023
Posted by: Drbll
from Two Rivers, Wisconsin
[This review was collected as part of a promotion.] These new earbuds are bound to be a hit with all users. You can use them with sealing tips or without. I tried both ways, the medium sealing tips are my favorite and seem to offer a more secure fit for my ears. Bluetooth is easily connected and has a very strong signal. The JBL app offers an easy interface to custom tune the sound and noise canceling settings. The find my buds feature is really nice if you tend to misplace things. Battery life is exceptional and charging times are very acceptable. These buds are a little difficult to grab out of the charging case, but that is minor.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing bass & quality sound! 🎶
on May 13, 2023
Posted by: alison_530
from Woodland, CA
[This review was collected as part of a promotion.] The reason I agreed to review these earbuds is because I wanted to try something new. My current earbuds have a limited amount of battery power. Only four and a half hours of maximum playtime. Which is not enough for me. With these coming in at 10x that, I was happy to try them out.
Right out of the box, both earbuds were 100% charged and the case was 80% charged.
Inside the box was the two earbuds, charging case, short usb-c charging cord, (no power adapter) one set of “open” ear tips, another set of small medium and large “sealing” ear tips & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the connect button, I was able to pair them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
The JBL app has a multitude of different settings that outperform all others I have used. You can easily open it and change the settings to your liking.
Within the app there is ambient sound control. Which is where you can activate noise canceling, ambient aware & talk thru. I found the best sound came when I had the active noise cancelling activated.
These earbuds advertise as having “pure bass” and “zero noise”. The bass on them is superior and the zero noise feature (active noise canceling) is on point.
In order to have these fit in my ear I had to remove the pre installed “open” ear tip and replace it with large “sealing” ear tip. This was not easy to do. It made me really frustrated and it took me way too long to replace.
As far as touch controls on the earbuds it’s the typical standard of one tap for play pause, two taps for fast forward, three taps for rewind. Double tap to answer or hang up an incoming call. And long press for mic.
My expectation for these earbuds was average based on their price point. Their sound quality, active noise cancelling and battery life exceeded my expectations.
However, I don’t like that they don’t automatically stop functioning when I pull them out of my ear. It has to be done manually.
The touch control on the ear bud is activated accidentally when handling them.
The earbuds were not easy to pull out of the charging case each time. I expected them to have better grip but was disappointed when I struggled to grasp them.
The charging case is very lightweight. It has a matte finish which also makes it difficult to hold onto.
But I am fairly pleased overall with these JBL tune flex earbuds. Definitely the best features are their sound quality (including bass), active noise cancelling, and extra, extra long battery life. Thanks JBL!
Right out of the box, both earbuds were 100% charged and the case was 80% charged.
Inside the box was the two earbuds, charging case, short usb-c charging cord, (no power adapter) one set of “open” ear tips, another set of small medium and large “sealing” ear tips & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the connect button, I was able to pair them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
The JBL app has a multitude of different settings that outperform all others I have used. You can easily open it and change the settings to your liking.
Within the app there is ambient sound control. Which is where you can activate noise canceling, ambient aware & talk thru. I found the best sound came when I had the active noise cancelling activated.
These earbuds advertise as having “pure bass” and “zero noise”. The bass on them is superior and the zero noise feature (active noise canceling) is on point.
In order to have these fit in my ear I had to remove the pre installed “open” ear tip and replace it with large “sealing” ear tip. This was not easy to do. It made me really frustrated and it took me way too long to replace.
As far as touch controls on the earbuds it’s the typical standard of one tap for play pause, two taps for fast forward, three taps for rewind. Double tap to answer or hang up an incoming call. And long press for mic.
My expectation for these earbuds was average based on their price point. Their sound quality, active noise cancelling and battery life exceeded my expectations.
However, I don’t like that they don’t automatically stop functioning when I pull them out of my ear. It has to be done manually.
The touch control on the ear bud is activated accidentally when handling them.
The earbuds were not easy to pull out of the charging case each time. I expected them to have better grip but was disappointed when I struggled to grasp them.
The charging case is very lightweight. It has a matte finish which also makes it difficult to hold onto.
But I am fairly pleased overall with these JBL tune flex earbuds. Definitely the best features are their sound quality (including bass), active noise cancelling, and extra, extra long battery life. Thanks JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com