Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
50
4 Stars
22
3 Stars
16
2 Stars
13
1 Star
31
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
5
Best buds for the price
on January 7, 2024
Posted by: CZ brat
from Phoenix Arizona
[This review was collected as part of a promotion.] I absolutely love these earbuds. Connective was quick and easy with my android phone. The sound was exceptional clear with the right amount of bass. Using the app made these highly adjustable to any user settings. With the included ear pieces. Made them customizable to all ear.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality and performance are unmatched!
on January 6, 2024
Posted by: Elusiv74
from Atlanta, GA
[This review was collected as part of a promotion.] I received this product a week ago now, and I have to say the reception is amazing! Very clear, the bass is definitely present, I would have liked for the volume to go a little louder, but it is decent. The design is very nice, I would have rathered for them to be a little thicker in size. They do seem to slip out of my ears at times, so that is alarming, and could use some improvement there. But the overall quality and performance is pretty much unmatched!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, easy to turn on/off noise canceling
on January 6, 2024
Posted by: SaveMoneyStayTrue
from Eden Prairie, Minnesota
[This review was collected as part of a promotion.] JBL Tune Flex - comfortable and easy to turn the noise canceling feature on and off (do 2 taps on the left ear bud to toggle on/
and off). Connected via Bluetooth easily on the first try, when connecting to my Motorola phone with Android 11. Comes with attachments that can be changed to fit the user’s size and feel preferences, which is nice.
and off). Connected via Bluetooth easily on the first try, when connecting to my Motorola phone with Android 11. Comes with attachments that can be changed to fit the user’s size and feel preferences, which is nice.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Big sound in little package
on January 5, 2024
Posted by: Bubba1020
[This review was collected as part of a promotion.] When you get the JBL Flex, it comes is a neat effecient package with a charging cable, Quick start guide, product registration book ear buds, charging case and differnt size ear inserts to give you the most comfortable fit. Big sound is an understatement, I am thoroughly impressed with their sound and battery performance. They deliver an outstanding audio experience, comfortable fit, and effective noise cancellation in a sleek and compact design. It has a small size option for ear tips ensures a secure and snug fit. The earbuds seamlessly pair with my IPhone, and the Bluetooth connection remains stable, providing a hassle-free listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and answer calls effortlessly. The noise-cancelling feature effectively reduces ambient noise, creating a quiet and focused environment. The battery life is impressive, providing several hours of playback on a single charge. The included charging case extends the usage even further, making these earbuds perfect for on-the-go use. The quick charging feature is a handy addition for those moments when I need a quick power boost. What's great the case has three LED lights to let you know how much battery use you have or the battery is fully charged. The ear buds themselves have little LED lights on them also. With superb full sound quality, a comfortable fit, effective noise cancellation, and convenient features, and long battery life these earbuds are a superb choice for anyone in search of a reliable ear bud. I highly recommend the JBL Tune Flex, and they have rightfully earned their 5-star rating!
Written by a customer while visiting jbl.com
Customer Rating
5
Bought My first pair of JBL earbuds, Tune Flex
on January 4, 2024
Posted by: Omega Red
These are my first JBL earbuds and I must say I love the sound quality and build quality. Keep it up!
Written by a customer while visiting jbl.com
Customer Rating
4
Impressive for Designed Use
on January 4, 2024
Posted by: Todd17
from Washington State
[This review was collected as part of a promotion.] +Clear Sound on both media and calling
+Good Battery Life
+Sturdy case
+Comfortable with proper rubber tips
+Effective Noise-Cancelling
+Good Battery Life
+Sturdy case
+Comfortable with proper rubber tips
+Effective Noise-Cancelling
-Light on Bass
-Earbud removal can be difficult
-Earbud removal can be difficult
Overall these are pretty impressive. I use these earbuds for calling and listening to spoken word sources such as podcasts and audiobooks. The clarity is very good, with or without Active Noise Cancelling. TalkThru is great for a quick exchange without having to pause & restart the sound.
With the correct size tips installed, I can listen for multiple hours without discomfort. The batteries last a full morning/afternoon of listening and can be easily supplemented with the case/charger.
The only weaknesses IMO are the relative lack of bass for music listening, and the slipperiness of the earbuds themselves. Removing them from the case requires a little effort, which probably bodes well for them not falling out accidentally.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
As expected, great sounding earbuds!
on January 4, 2024
Posted by: bigrunnermike
from Temecula, CA
[This review was collected as part of a promotion.] I received the Tune Flex earbuds and was excited to use them as I needed a better solution than the other in-ear "pods" I'd been using before. The Tune Flex right out of the nicely packaged box, looked and felt great. Pairing them to my iPhone was simple as the app just popped up on my phone. When I first put them in my ears they seemed to just easily fall out until I realized that changing the rubber eartips and doing a slight "twist" made them sit perfectly in my ear. It was a bit difficult to pull the rubber eartips off but once I figured it out, it was no problem to change them out. The sound was (of course) JBL GREAT! I especially love the charging case and it's 3 lights to show how charged they are. The app's eq is fun and really helped design the sound I like. I've used these mostly to watch videos on my phone, and to listen to music. For me, they seem like they'd fall out while working out, and so I am afraid I have not used them for that. Noise cancellation worked ok while I had a bigger ear tip installed, but with the smaller tips, I didn't notice it. I do want to say again how much I love the sound of these earbuds! Thick bass that's not overpowering, clear mids and highs and just that good JBL sound. It would be great if these charged on my charging pad instead of having to plug them in. I used these on super long road trip and got about 7.5 hours battery life...pretty good!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
May be IPX4 and suitable for workouts, but...
on January 1, 2024
Posted by: The Head Hunter
from Darien, IL USA
[This review was collected as part of a promotion.] These True Wireless earphones has IPX4 for intense workouts, but make sure you don't immense yourself during heavy squalls and/or go scuba diving with these, as these aren't appropriate for scuba diving. For optimal noise cancelling and deep detailed JBL-quality sound, keep your ear tip settings at "open ear tips" on the JBL Headphones app, which are required to optimize the JBL Tune Flex. It will work with "Sealed Ear Tips" but don't expect wind noise reduction with that "switch". I had to play "Broken" by Seether from their album "Disclaimer II" (Courtesy of Wind-Up Records, distributed by Sony) and two versions of "Calm Agitation" (Zankuro's Theme from the video game Samurai Shodown IV: Amakusa's Ascent--called "Samurai Sprits" in Japan by SNK, music by SNK Sound Team) a couple of times just for the sake of this review. Obviously the JBL Tune Flex works BEST using the "Open Ear Tip" setting on the JBL Headphones App. So in order to get the best possible audio, you will have to use the desired "Open Ear Tip" setting because these ear tips aren't closed-ear. In fact these have strict JBL Headphones App setting requirements for the best enjoyment possible. So unless you're used to "open ear" earbuds, then these aren't for you, as often closed-canal earbuds are better for JBL Newbies. These truly wireless earbuds were meant for the intermediate JBL product user and "jocks" who don't mind some background noise during their workouts. There are more beginner-friendly JBL headphone offerings as these aren't for JBL newbies.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, Customer Support, January 4, 2024
We appreciate your feedback on our JBL Tune Flex. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com