Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
Waste of money
on December 25, 2025
Posted by: rjm
Gender:Female
Length of ownership:1 month
They cut out and crackle. The sound quality is disappointing. Awful, do not buy.
Response from bose.comBy Customer Support, December 26, 2025
Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They’re designed to keep your ears open, so you can stay aware of the world around you, while OpenAudio technology delivers rich, private sound. We’re sorry to hear you’ve experienced issues with sound quality, and we’d love to help resolve this and ensure you get the best listening experience.
Be sure to check out our helpful support article at https://bose.life/4b8SVbv which will help improve your experience. Hope this helps.
Klariss – Customer Support
Be sure to check out our helpful support article at https://bose.life/4b8SVbv which will help improve your experience. Hope this helps.
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Just OK
on December 22, 2025
Posted by: Mdog
Gender:Male
Length of ownership:1 month
While these buds serve their purpose, they lack the Bose sound I'm used to with the ultra buds. Even my
smart sound bar and sub put these to shame. I suppose they have their place in the workout/exercise world, but 90% of us don't workout. They are extremely comfortable - you won't even know you have them on. I gave mine away because I have no use for them, but hopefully they will be enjoyable to the recipient.
smart sound bar and sub put these to shame. I suppose they have their place in the workout/exercise world, but 90% of us don't workout. They are extremely comfortable - you won't even know you have them on. I gave mine away because I have no use for them, but hopefully they will be enjoyable to the recipient.
Response from bose.comBy Bose, Customer Support, December 22, 2025
Hi there! We appreciate you sharing your feedback with us. We’re glad to hear that you found the Bose Ultra Open Earbuds comfortable, though we’re sorry they didn’t meet your expectations in terms of sound. These earbuds are designed with an open style to keep your ears free, so you can stay aware of your surroundings, while our OpenAudio™ technology delivers rich, private sound. This design is intended for moments that call for awareness, such as crossing a busy street or taking a call in the park. Your input is valuable, and we’ll be sure to share it with our team.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Awesome sound
on December 21, 2025
Posted by: Rainbow Pirate
Gender:Female
Length of ownership:1 week
I love the sound quality and the comfort. My only complaint is it is hard for others to hear me when I am on a call.
Written by a customer while visiting bose.com
Customer Rating
5
Love the design. Super comfortable
on December 21, 2025
Posted by: Stef
Gender:Female
Length of ownership:1 month
I have hated all of my bluetooth earbuds/airpods. They never stayed in my ear so I was always losing them, my ears felt gross after having them in, and/or they hurt. These are so, so, so comfortable and with how they wear like an ear cuff its super cute and unobtrusive. One of my coworkers said it looked like jewelry. The sound is great. Not noise cancelling but with the open ear design its to be expected. Its like having a personal soundtrack. Love them.
Written by a customer while visiting bose.com
Customer Rating
5
WONDERFUL EAR BUDS
on December 21, 2025
Posted by: glory212
Length of ownership:1 month
I didn’t think OPEN EARBUDS would have such wonderful sound; but owning 5 BOSE products;one o which is the Radio/Cassette/CD player which as you can guess’ we’ve had for MANY YEARS and still use regularly. YES these are WONDERFUL with sound as good as any other earbuds; with the extra of being safer outdoors keeping you also aware of what’s golng on around you.
Written by a customer while visiting bose.com
Customer Rating
4
on December 21, 2025
Posted by: Open buds
Gender:Male
Length of ownership:3 months
Have been using them for the last couple months, and I'm really impressed with how loud they are while still being able to head what's going on around you. The only complaints I have about them are that their grip on my ear isn't very secure, and they get knocked off quite easily. And also now that winter is here, I like to cover my ears with a beanie, and every time I do it takes like 2 minutes trying to position them just right on my ears so I'll still be able to hear my music after I put my beanie on.
Written by a customer while visiting bose.com
Customer Rating
5
A better feature to think od
on December 20, 2025
Posted by: airplay
Gender:Female
Length of ownership:1 month
Having my find should be a top priority! I can not use that feature right now.
Written by a customer while visiting bose.com
Customer Rating
3
Wouldn’t purchase again
on December 20, 2025
Posted by: Sam
Gender:Female
Length of ownership:1 month
The sound is good. People can’t hear me if I take a call with these. I was also hoping these would be comfortable with a beanie on but it just makes them dig into my ears
Response from bose.comBy Bose, Customer Support, December 20, 2025
Hi Sam, thank you for sharing your thoughts with us. We’re glad to hear you’re enjoying the sound quality of your Bose Ultra Open Earbuds. We also appreciate your input regarding call performance and comfort while wearing a beanie, it helps us understand how we can improve. To support you with call quality, please check our helpful article here: https://bose.life/3MKUVwB
Regarding your connectivity concerns, we also have an additional article at https://bose.life/49mA2R6 We’d love for you to continue enjoying your earbuds to the fullest. Hope this helps!
Klariss - Customer Support
Regarding your connectivity concerns, we also have an additional article at https://bose.life/49mA2R6 We’d love for you to continue enjoying your earbuds to the fullest. Hope this helps!
Klariss - Customer Support
Written by a customer while visiting bose.com