Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
The Acoustic Envelope
on June 19, 2026
Posted by: BABLACA
Gender:Male
Length of ownership:1 month
These are outstanding ear buds. They are easy to wear, connect instantly and the sound quality is truly excellent. The immersive sound feature creates an acoustic envelope that is simply amazing!
I bought this less than a month ago and very happy with my purchase. I have been using different Bose headphones for the period over 10 years. This a the best one ever.
I bought a couple weeks ago. I don’t like the way they fit and I don’t like the sound. Will probably return them.
Response from bose.comBy Customer Support, June 18, 2026
Thank you for sharing your experience with the Bose Ultra Open Earbuds, we truly appreciate your feedback. We understand that the fit and sound quality didn’t meet your expectations. To help you get the best possible experience, we recommend checking out our helpful guide on how to properly wear and adjust your Bose Ultra Open Earbuds:
https://bit.ly/4vmbBvT
Additionally, we want to make sure you feel confident in your purchase. You can take full advantage of our 90-day risk-free trial program. If you find that the Bose Ultra Open Earbuds are still not to your satisfaction, we’ll gladly provide you with a full refund, and we’ll even send you a prepaid shipping label to make the return process easy and convenient.
These ear buds are the best I’ve ever owned. The sound quality is superb. The freedom of hearing outside noises is fantastic. Definitely would buy again.
The earbuds are very appealing to the eye. When listening to music or watching things on your phone, the sound quality is amazing. When it comes to taking calls, it is very horrible. The other party can sometimes barely hear you unless you’re in a very quiet place.
Response from bose.comBy Customer Support, June 16, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the design and sound quality of the earbuds. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information: https://bose.life/4v9zRRL