Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
great for outdoor walks as a woman
on April 11, 2026
Posted by: Valentunafish
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had these headphones for over a year now, and I LOVE THEM! I recommend them to everyone- especially women. As a woman, I like to know what’s going on around me when I’m on walks or at the grocery store, but I also want to listen to music. Noise cancelling headphones never allowed me to be fully aware of my surroundings, so I chose to try these out! I love being able to wear them for hours at a time, they are extremely comfortable. The only reason I knocked them down to 4 stars, is there is connectivity issues sometimes. Sometimes the left and right earbuds will fail to match up, and I’ll be hearing double the audio, or the audio will crack. It typically fixes itself in a matter of minutes, just slightly annoying to have to disconnect and reconnect and put them back in the case, and then put them back in again. Sometimes I have to do that process a couple times. But still, I love these and I do not regret my purchase!
Written by a customer while visiting bose.com
Customer Rating
5
Best open ear I have tried.
on April 11, 2026
Posted by: Jay
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bought these for work. Not allowed to completely block outside noise. Work great and I forget I am wearing them. Bought a second set for my wife and then a third for my son. Would buy again.
Written by a customer while visiting bose.com
Customer Rating
5
Very Comfortable
on April 11, 2026
Posted by: Cshoe05
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had these for about a year now… they are the most comfortable ear buds I ever had! Also my work requires ear plugs and these will still work while I have the ear plugs in!
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect
on April 11, 2026
Posted by: Slowestrider
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The Ultra Open Earbuds become part of the body after a short while. It doesn't feel like you are wearing it. It is surely fitted clamp onto the ears without reminding you it's there. These earbuds best use in the house or in office environment. Heavy traffic while walking on the street or on a bus render very thin sounding music. Base is lacking for people with larger ears. It would be fuller sounding if it can be expanded for people with larger ears. The negative aside, these earbuds are great in the house or in the office. You can hear the music and conversation with others very clearly. It can even use while talking to others on an office headset doing an interview.
The first pair had issue with charging with the right earbud. Bose website is great for warrantee service. The replacement pair have not issue, work as advertised.
Written by a customer while visiting bose.com
Customer Rating
2
Nope, not for me
on April 11, 2026
Posted by: Nadine
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these about 2 years ago, 1 week before the warranty expired the left bud stopped working! I had to send it back to have it looked at, I did try to reboot it first! I got it back and three weeks after the left stopped working again! Nope I can’t recommend this not for the cost! Sorry, never again! The sound is good tho.
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your experience. We’re glad to know you enjoyed the sound quality, but we're truly sorry to hear about the repeated issue with the left earbud. We’d love to help you get the best possible experience with your Bose Ultra Open Earbuds.
For better assistance, please try the steps in our online support guide, which provides detailed troubleshooting instructions to address the issue. You can view the guide here: https://bose.life/4dHAdZY
If the problem persists after completing all the steps, please don’t hesitate to reach out to us directly through this link: https://bose.life/4220afE
We’ll be happy to explore further solutions and ensure you get the performance you expect from your Bose product.
Rein - Customer Support
For better assistance, please try the steps in our online support guide, which provides detailed troubleshooting instructions to address the issue. You can view the guide here: https://bose.life/4dHAdZY
If the problem persists after completing all the steps, please don’t hesitate to reach out to us directly through this link: https://bose.life/4220afE
We’ll be happy to explore further solutions and ensure you get the performance you expect from your Bose product.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best buds
on April 11, 2026
Posted by: Bjac
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] OMG they are the best ear buds I’ve ever had and I’ve had many!
Written by a customer while visiting bose.com
Customer Rating
4
Comfortable and great quality
on April 11, 2026
Posted by: Cinderella223
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bose is one of my favorite brands and I was thinking of purchasing these Ultra Open Earbuds for a while; so glad I did. I personally find in-ear earbuds to be highly uncomfortable, so I gave these a try and I am not disappointed. They are comfortable and I can leave them in for hours at a time either on a business call or listening to music or podcasts. The sound quality is excellent, as you’d expect from Bose, and the battery life is very good. I love using while walking outside, so I can still hear my calls, music, or podcasts well, but can also pay attention to my surroundings. These are definitely my favorite earbuds, but I would not recommend them for traveling; I feel noise cancelling earbuds would be better on an airplane. I also find these easy to use and pair with multiple devices. For me, these were a great purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Just what I needed.
on April 11, 2026
Posted by: LumpyF16
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These were recommended by family members. I’m very happy with the sound quality. Since they don’t go into the ear canal, they’re much easier to keep clean.
Written by a customer while visiting bose.com