Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Overall good
on April 11, 2026
Posted by: Ajy
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this a while ago. I do like the fit and sound., but the do cut out some (a static like sound ). Also phone call quality is not apparently the greatest. People tell me they can not hear me well. Great battery life in use and great case battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Open Earbuds
on April 11, 2026
Posted by: Ken
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you want to hear what is happening around you, but not sacrifice quality sound, these are the answer!! I wear them when I take a walk or take the dog for a walk, so I can still hear traffic, or on an airplane, so I can still hear the flight attendant or pilot, or at home.
Written by a customer while visiting bose.com
Customer Rating
5
Love these
on April 11, 2026
Posted by: Holly
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] As a person who wears hearing aides these are perfect! I can use them with my hearing aides and can still hear what’s going on around me. Battery life is fantastic. I would definitely purchase again.
Written by a customer while visiting bose.com
Customer Rating
5
Unique sound with quality
on April 11, 2026
Posted by: Skisteve22
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I started using this around the new year and I have to say I was amazed by the design and quality of sound. Bose has such a crisp and unique sound to their headphones, speakers, and ear buds. I personally enjoy the sounds and the technology behind the brand.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound - terrible charging
on April 11, 2026
Posted by: Criley
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these for my husband for Christmas. He is super picky about the sound quality and loves them for the sound and how well they stay in his ears when he runs. The three stars is for the charging case. The prongs get stuck down then it won’t charge and he has to fight with it to get the prongs back up to charge them again. He is constantly frustrated by this.
Response from bose.comBy Customer Support, April 11, 2026
Hi there! Thank you for taking the time to share your experience. We’re glad to hear your husband is enjoying the sound quality and secure fit of the Ultra Open Earbuds, especially during runs, where comfort and stability make a big difference.
We’re sorry to hear about your experience with the charging case and the charging pins. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention.
We’d love to help make this right. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can take a closer look and assist with service options if needed.
Daisy - Customer Support
We’re sorry to hear about your experience with the charging case and the charging pins. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention.
We’d love to help make this right. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can take a closer look and assist with service options if needed.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Open Earbuds
on April 11, 2026
Posted by: Criniccob
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Absolutely love the Ultra Open earbuds! I actually have had a pair for a year and bought a second pair as a backup. Bout my daughter a pair as well. No ear fatigue and most of the time I forget I’m wearing them! Super comfortable. Great sound quality. Only issue is with my older pair, it started having connectivity issues but I basically rest everything, had my phone forget the connection and reconnected as a new item. No issues since!
Written by a customer while visiting bose.com
Customer Rating
5
My go tos!
on April 11, 2026
Posted by: Michael
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these well over a year ago and use them daily! I have other open ear buds but these are my go to ones! They sound better than all the rest for any kind of music and were easy to set up! I did lose one the other day and used a third party app to find it, so if I had to give it any kind of negative it doesn’t have a “find” application even though I only need it once since I had them! Because of the price they were not my first choice but they would be today! If your on the fence don’t be, I was pleasantly surprised with them over all!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on April 11, 2026
Posted by: Open ear
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These are amazing. I don't feel trapped in them and can hear outside conversations. They deliver great sound. I knocked the case down after a fall. One did not charge and Bose fixed right away! What great service.
Written by a customer while visiting bose.com