Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Awesome Earbuds
on April 11, 2026
Posted by: Ryno
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Love them. Comfortable. Light and stay on my ears well! Best earbuds out there.
Written by a customer while visiting bose.com
Customer Rating
3
Not impressed
on April 11, 2026
Posted by: Reggie L
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought Bose open ear buds about 6 months ago I’m not impressed with them people have trouble hearing me at times and trying to navigate them I also owns the ultra ear buds they wouldn’t stay in my ears I tried every tip and it was hard heard during a call but the music was good the best Bose ear buds were the wired sound sport I’m not investing in these over price products quality should go in before the name goes on it
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying sound quality of the earbuds. We also understand how important microphone performance is for phone calls, and we’d love to help you get the best experience possible.
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great EarPods!!
on April 11, 2026
Posted by: Christine
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the EarPods for my daughter and they are crystal clear sound and she loves them for her gym workouts! I may even buy a second pair!!
Written by a customer while visiting bose.com
Customer Rating
2
Good sound when they work
on April 11, 2026
Posted by: Josep
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Good sound but have not worked properly since I got them a few months ago called Bose and get a run around
Response from bose.comBy Customer Support, April 11, 2026
Hi Josep! Thank you for sharing your feedback. While we’re glad to hear you like the sound quality of the Ultra Open Earbuds, we’re truly sorry to hear that they haven’t been working properly and that your support experience is not good. That’s certainly not what we want for our customers.
We’d like the opportunity to help get this resolved for you. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can review what’s been happening and explore the best solution for you.
Your experience matters to us, and we appreciate you bringing this to our attention.
Daisy - Customer Support
We’d like the opportunity to help get this resolved for you. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can review what’s been happening and explore the best solution for you.
Your experience matters to us, and we appreciate you bringing this to our attention.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good purchase!
on April 11, 2026
Posted by: Buds
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Good audio.
Good function controls on the earbuds.
Nice charging case.
Stays in place well.
Comfortable.
Good function controls on the earbuds.
Nice charging case.
Stays in place well.
Comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and features
on April 11, 2026
Posted by: Msalone
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I've always had a problem with regular earbuds falling out of my ears. These are the perfect solution, along with the most fantastic sound I've ever heard!
Written by a customer while visiting bose.com
Customer Rating
5
Try them you will love them.
on April 11, 2026
Posted by: Hammer
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] There great.
My wife loves them. A great product .
My wife loves them. A great product .
Written by a customer while visiting bose.com
Customer Rating
3
Good for music, terrible for calls
on April 11, 2026
Posted by: GDB
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these a few months ago as I wanted to try a different style of earbuds. They work fine for listening to music, but as other reviews mention, they do not work well for calls (I always had issues with the person on the other side not being able to hear me). Now I barely use them because I need the call functionality to work. At this price range, it’s disappointing it doesn’t work good for calls. Other than that, it would have been great.
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the sound quality of the Bose Ultra Open Earbuds. We also understand how important microphone performance is for phone calls, and we’d love to help you get the best experience possible.
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Written by a customer while visiting bose.com