Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Great buds for hearing your environment!
on February 20, 2024
Posted by: MattL
Gender:Male
Length of ownership:1 month
These earbuds are a fresh approach to being able to hear your environment while still getting great sound -- think doing housework, running outdoors, or even in an office where people can drop-by -- and without killing your battery life. I, personally, can't wear typical "in ear" earbuds for more than a few hours before they get uncomfortable; but, with these, it's easy to entirely forget they're there. It takes some practice to get the positioning "just right" in your ear, but I got used to it after a week or so.
Pros:
Sound (of course), comfort, battery life, ambient hearing
Sound (of course), comfort, battery life, ambient hearing
Cons:
Phone mic is just so-so, no wireless charging for the case, buttons instead of swipe/tap for controls
Phone mic is just so-so, no wireless charging for the case, buttons instead of swipe/tap for controls
Written by a customer while visiting bose.com
Customer Rating
4
New favorite earbuds!
on February 20, 2024
Posted by: MGerard
Gender:Female
Length of ownership:1 month
I’ve had these earbuds for a few weeks now and I absolutely love them. They are so light weight and easy to use. The immersive sound makes me feel like I’m being hugged by my music while still being aware of my surroundings when out for runs. I use them mainly for working out and even when I have a good sweat going they don’t slide on my ears too much. I don’t feel like I’m reaching to adjust them on my ears like I do with other earbuds I own. With that being said I do wish they were tighter so I wasn’t wearing them like earrings to stop them from sliding.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product!
on February 20, 2024
Posted by: Anonymous
Gender:Female
Length of ownership:1 month
I really love these earbuds and here is why. When I first opened them up and downloaded the app they automatically started the process to download and sync which I though was nice as I am not the greatest at navigating that kinda stuff. When I put them on my ears I was initially hesitant because of the way they fit however, they are very secure. I shook my head and bounced up and down and swayed back and forth and they DID NOT MOVE! I absolutely loved that. Secondly I am a middle aged female and am subject to lose stuff easily so this is definitely a plus for me. They are also so light you don't even know you have them on. I actually wear them all day! These are the perfect situational earbuds. They allow me to enjoy fantastic sound, and you are able to hear sounds around you like cars, babies etc. I have had several of the Bose brands over the years and they live up to the quality provided by the Bose brand. One thing I will say though I did have an issue where when using the phone someone said that I was not coming through clearly and it seemed that the volume was very low but I did find that I was wearing them too high up on my ears so I now wear them closer toward my earrings which centers them closer to my ear drum and can now hear better. I would also like to state that Bose company is constantly doing product upgrades to improve the functionality of the earbuds. Overall I love this product and I highly recommend it to others.
Response from bose.comBy Lau, Customer Support, February 20, 2024
Thank you for your review, I am glad to see you were able to adjust these to improve the microphone pickup. To see how best to wear them please review these instructions: https://bose.life/49mw34H
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Lau - Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
A win for Bose.
on February 20, 2024
Posted by: Erics Ireland
Gender:Male
Length of ownership:1 month
If I had to give someone a quick, down and dirty written review of these headphones, I think this would be it. I have been looking for earbuds like these for a while. I have a small ear canal, so using earbuds that fit into my ear Canals comfortably is hard for me.
The Bose stay inside my ears regardless of what I'm doing, and the fit is very comfortable for long periods of wear, they are very comfortable.
These do not have noise-canceling but excellent sound quality.
If you're getting them so you can hear the environment's true outside sounds due to the open design, they are perfect at blending the two, outside sounds and inside sounds. I guess the volume at which you listen to media also determines how much of the outside you hear, but don't get dismayed no matter how loud the music is you will still hear extremely loud and important things such as car horns sirens etc. If that is the kind of environment that you use your earbuds, you won't be disappointed, these are perfect.
I have used a lot of headphones and earbuds that have accompanied software, and I have to say that these have some of the best software that I have used. The companion Bose headphone app has all the useful feature like and EQ and more.
It also has some features that I haven't seen before, like tap touch control. This feature comes in handy when you're wearing a beanie or hat that covers your ears.
The Charging case snaps closed, and the ear buds snap into the case through magnets and clips, and they are super secure in my opinion, just in case you drop them. The battery life is great on them also I use them for the past couple of days for long periods of time, and I was not able to completely drain them in a single listen.
The Sound quality is fantastic for open design headphones.
All in all, these are my new favorite everyday driver headphones. This review pertains to the points that are import to me. I purchased them at the launch price and I think they are worth it. Get these if they are similar to what you prefer if they get a little cheaper, or they go on sale, it's a no-brainer.
The Bose stay inside my ears regardless of what I'm doing, and the fit is very comfortable for long periods of wear, they are very comfortable.
These do not have noise-canceling but excellent sound quality.
If you're getting them so you can hear the environment's true outside sounds due to the open design, they are perfect at blending the two, outside sounds and inside sounds. I guess the volume at which you listen to media also determines how much of the outside you hear, but don't get dismayed no matter how loud the music is you will still hear extremely loud and important things such as car horns sirens etc. If that is the kind of environment that you use your earbuds, you won't be disappointed, these are perfect.
I have used a lot of headphones and earbuds that have accompanied software, and I have to say that these have some of the best software that I have used. The companion Bose headphone app has all the useful feature like and EQ and more.
It also has some features that I haven't seen before, like tap touch control. This feature comes in handy when you're wearing a beanie or hat that covers your ears.
The Charging case snaps closed, and the ear buds snap into the case through magnets and clips, and they are super secure in my opinion, just in case you drop them. The battery life is great on them also I use them for the past couple of days for long periods of time, and I was not able to completely drain them in a single listen.
The Sound quality is fantastic for open design headphones.
All in all, these are my new favorite everyday driver headphones. This review pertains to the points that are import to me. I purchased them at the launch price and I think they are worth it. Get these if they are similar to what you prefer if they get a little cheaper, or they go on sale, it's a no-brainer.
Response from bose.comBy Jack, Customer Support, February 20, 2024
Glad to hear you are enjoying the product!
If you have any questions please reach out to us.
If you have any questions please reach out to us.
Written by a customer while visiting bose.com
Customer Rating
5
Great Comfort and Fantastic Sound
on February 19, 2024
Posted by: Sbr
Gender:Female
Length of ownership:1 month
Sneak peak bose
Unpacking
I received and unboxed my earbuds yesterday. So excited. I love the black and found it was so easy to set up. I went to my settings on my phone and it already showed connected. Don’t know whether I inadvertently did something or it was just that easy! I had trouble putting them in my ears. For me it was awkward probably because I am use to other earbuds and they are different. I love how the speaker is attached and how it hangs below the ear.
Unpacking
I received and unboxed my earbuds yesterday. So excited. I love the black and found it was so easy to set up. I went to my settings on my phone and it already showed connected. Don’t know whether I inadvertently did something or it was just that easy! I had trouble putting them in my ears. For me it was awkward probably because I am use to other earbuds and they are different. I love how the speaker is attached and how it hangs below the ear.
Pros
I am loving the sound quality it is superb. I like how the ear buds are light weight on my ears.
Cons: They are difficult to put on when I am wearing earrings and they feel awkward however it may be my need to get use to them. They are not noise cancellation however that is not a deal breaker.
I am loving the sound quality it is superb. I like how the ear buds are light weight on my ears.
Cons: They are difficult to put on when I am wearing earrings and they feel awkward however it may be my need to get use to them. They are not noise cancellation however that is not a deal breaker.
I have managed to place them on my ear when I am wearing earrings (especially large ones). I do find the sound way better when I can place the ear buds where my earrings sit. Still enjoy the comfort. Pros they don’t slip out nor do they need constant adjustments,
Response from bose.comBy Fiona M., Customer Support, February 20, 2024
Thanks for your review! I'm happy to hear you're enjoying the audio quality and comfortable, stable fit of your Ultra Open Earbuds. You mentioned that you're having some trouble putting them in. While it can take a few uses to get used to the wrap-around design, you will grow accustomed to it, and eventually, you'll even forget you're wearing the earbuds, thanks to the flexible joint design and feather-light grip. We hope this information is useful.
Warm regards,
Fiona M. - Customer Support
Warm regards,
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Lightweight and very comfortable to wear.
on February 19, 2024
Posted by: Krissy81
Gender:Female
Length of ownership:1 month
Excellent product to wear in factory settings and at the gym.
Written by a customer while visiting bose.com
Customer Rating
4
Honest opinion. Great buds
on February 19, 2024
Posted by: Dan123
Gender:Male
Length of ownership:1 month
These buds, and their concept, are unlike any other buds I've used. The earring like design was weird and unique when I first saw it. I gave it a try and loved them. They fit nicely and are, at least for the most part, comfortable to use for long periods of time. The buttons work really well, and I'm a fan of the customization features. Though hope to see more in the future with updates. The initial setup and connection was very fast and easy as well.
My use case is primarily gym and work, which is construction. For the gym, it's nice to be immersed in my own music, but still be aware of others and to hold a conversation when necessary. Same goes for construction. Long days and hours, now broken up by music, shows etc. while still being safe and conscious of my surroundings and the other trades and workers around me.
Keep in mind though that there is no noise cancelling as that's not what they are for.
Overall I love these buds. I do hope they add some more colors, as well as accessories to it
My use case is primarily gym and work, which is construction. For the gym, it's nice to be immersed in my own music, but still be aware of others and to hold a conversation when necessary. Same goes for construction. Long days and hours, now broken up by music, shows etc. while still being safe and conscious of my surroundings and the other trades and workers around me.
Keep in mind though that there is no noise cancelling as that's not what they are for.
Overall I love these buds. I do hope they add some more colors, as well as accessories to it
Written by a customer while visiting bose.com
Customer Rating
5
I am in love ❤️
on February 19, 2024
Posted by: Poohbear46
Gender:Female
Length of ownership:1 month
I received my Bose Ultra Open Earbuds a few weeks back and let me tell you once, I picked them up, I have not put them down. I am a owner of several Bose earbuds and by far these are number 1 in rotation. I am a homemaker, so for me the were a absolute hit! They are very secure, not one has fallen out during use. I do alot of bend and squatting in my day to day activities. I appreciate the fact that when I walk my dog I can wear left or right earbud without having them both in use, I am able to hear my surroundings very well. I mostly use the buds for my music, videos and podcast needs. I will have to say I don't feel like they are the best for phone calls, and I still would give these earbuds a five star. I also think these would be perfect for anyone that has tinnitus. Don't let the design scare you, they were easy to use. I wore all different size earrings and my listening experience was not affected. Overall I am excited about my experience with the Bose earbuds.
Written by a customer while visiting bose.com