Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
Bose Ultra Earbuds review after a month of usage
on April 9, 2024
Posted by: Robin
Gender:Male
Length of ownership:1 month
I have been using Bose products for more than a decade and am a fan of Bose. But the latest Bose Ultra open earbuds are not a great product. Sound of the product is pretty low when you are in a busy environment like gym or running. I will switch back to my Bose Ultra Earbuds
Response from bose.comBy Global Customer Service, April 9, 2024
Hello, it's awesome to hear you have been a fan of Bose products for over 10 years. The earbuds open Audio technology provides you with rich, private sound. Listen to your music and life — at the same time. You can find guidance here to ensure the best sound from the earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bugkAAA&language=en_US Thanks Matt - Bose Customer Support
These earbuds are my third pair of earbuds from Bose. They are my favorite because they are the most comfortable. It would've been hard to make these noise cancelling, so I am happy to have the open earbuds, which allows me to listen to my phone and my 2 year old when he's calling me verbally. The others are comfortable, but they slide out. I have naturally waxy ears and these hold on very well, where my other ones slide out after a while. The sound is amazing also. I like them, but they might not be for everyone. The charging case is fine. It allows me to not having to plug up my earbuds every day. The battery life is great. I don’t have to plug it up everyday. I plug it up once a week. I’m already familiar with the app since these are my third pair. The customizations are great. You can still block out the works with these. The only dislike I have is that to update them you have to remove the earbuds and once the update is downloaded. You put them back in, which makes them possible to lose or damage.
The good: comfort, sound, ease of use The bad: phone calls sound tinnyand their voice is muffled. Increasing volume does not help. I thought that mine were defective, but a friend bought a pair and said that he quit using them (as I have) for phone calls. Overall: love them for everything except for calls.