Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
on April 19, 2024
Posted by: Bb0712
Gender:Female
Length of ownership:1 month
Great sound but my pods keep losing connection at different times
Response from bose.comBy Customer Support, April 19, 2024
Hello,
It's great to hear you were impressed by the Ultra Open Earbuds, but I'm sorry to hear you experienced connection drops. That certainly shouldn't be happening. I recommend checking this page for troubleshooting for this: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bujjAAA&language=en_US. If you continue to have problems with the connection dropping, please contact us via https://bose.life/3ET4mCs.
Jeff - Customer Support
It's great to hear you were impressed by the Ultra Open Earbuds, but I'm sorry to hear you experienced connection drops. That certainly shouldn't be happening. I recommend checking this page for troubleshooting for this: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bujjAAA&language=en_US. If you continue to have problems with the connection dropping, please contact us via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound!
on April 18, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I love these open ear buds. Some of the reviews were critical of the open ear concept and the lack of crispness but in my opinion these are great! Sound quality expectations were exceeded.
Written by a customer while visiting bose.com
Customer Rating
2
Not what i expected
on April 18, 2024
Posted by: Mrvargas
Gender:Male
Length of ownership:1 month
These earphones fall from my ears when running and they are really not loud i find my self trying to put up the volume when its at max already these ear phones are ok at best
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic design that delivers
on April 18, 2024
Posted by: VAPat
These actually stay in my ears. I've purchased cheap ear buds, expensive ear buds, and "fit every ear" replacement pads and can't get anything to stick in my ear. The various devices I've tried hurt after 30 min wearing and have a tendency to pop out. I can comfortably wear these for hours! The sound is magnificent and I can hear what's going on around me. These are NOT noise canceling, but rather allow immersive music while remaining aware of what's going on around you.
Written by a customer while visiting bose.com
Customer Rating
1
Don’t recommend
on April 18, 2024
Posted by: Markey
Gender:Male
Length of ownership:1 week
Worst earphones I ever purchased they look like earrings and you can’t hear
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones ever
on April 18, 2024
Posted by: My Grove Grips
I purchased them two weeks ago and I love them so much.
Written by a customer while visiting bose.com
Customer Rating
3
Please contact me.
on April 17, 2024
Posted by: Doug
Gender:Male
Length of ownership:1 month
I bought these a month around a month ago and they are nice but, they are a bit finicky. i have to re-dock them a lot to get both earbuds to work. i would like to discuss exchanging them due to the problems im having.
Thank you.
Response from bose.comBy Customer support, April 17, 2024
Hello Doug, I am glad that you enjoy your Ultra Open earbuds. If you are experiencing connection or power issues, I recommend trying our suggested troubleshooting steps found on our product support page: https://bose.life/444VPZh.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support.
Written by a customer while visiting bose.com
Customer Rating
5
So comfortable, great sound, private.
on April 17, 2024
Posted by: DiamondDiva
Gender:Female
Length of ownership:1 month
These earbuds are GREAT! They are so comfortable, I forget I’m wearing them when I don’t have music on. They stay on securely too! Great sound. Wonderful when you need to hear what’s going on around you.
No one else can hear what you’re listening to. Easy controls too.
No one else can hear what you’re listening to. Easy controls too.
Written by a customer while visiting bose.com