Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
on April 24, 2024
Posted by: Rolling
Length of ownership:1 month
These are nice if your in a quite area but when you are outside, around people or in the public it is very hard to hear who you are talking to on the phone.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful!
on April 23, 2024
Posted by: California Oranges
Length of ownership:1 month
Love love! My new ear plugs! Wow !! SPOT On!! Bose has always been my favorite! When comes to music Sound!!
Written by a customer while visiting bose.com
Customer Rating
3
Good Hardware bad experience
on April 23, 2024
Posted by: kts
Gender:Male
Length of ownership:3 months
It's a good product. But the connections drops off very so often which is very annoying, and goes against it's whole point of "uninterrupted listening"
Response from bose.comBy Customer Support, April 24, 2024
Hello, and thanks for your review.
We are sorry to hear that your music is being interrupted by Bluetooth disconnections, Bluetooth range is about 33' (10 m). This range can be reduced by obstacles (i.e. walls, doors, pockets, nearby Bluetooth devices, etc.). Try moving the device and product closer together.
If this is happening when you are close to your phone, please try the steps we have listed below.
https://bose.life/3Wgj80E
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry to hear that your music is being interrupted by Bluetooth disconnections, Bluetooth range is about 33' (10 m). This range can be reduced by obstacles (i.e. walls, doors, pockets, nearby Bluetooth devices, etc.). Try moving the device and product closer together.
If this is happening when you are close to your phone, please try the steps we have listed below.
https://bose.life/3Wgj80E
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Appearance, style, lightness, and comfort
on April 23, 2024
Posted by: Pimpin
Gender:Female
Length of ownership:1 month
I bought this about 3 weeks ago I am happy with the appearance, style, lightness, color of the earbuds.
The features that I am not happy about are the level of loudness and the noise cancelling. It is not loud enough like my quiet comfort and other Bose earbuds I had in the past. I only buy Bose headsets and speakers, but the Ultra Noise is my least favorite. I can hear the noise around when I have it on in the gym. A lot of noises on the end of the caller, according to them it was very sensitive, and they could hear all the noises around. I hate to return it as it is very comfortable and stays especially when I am running.
I am thinking of returning this.
The features that I am not happy about are the level of loudness and the noise cancelling. It is not loud enough like my quiet comfort and other Bose earbuds I had in the past. I only buy Bose headsets and speakers, but the Ultra Noise is my least favorite. I can hear the noise around when I have it on in the gym. A lot of noises on the end of the caller, according to them it was very sensitive, and they could hear all the noises around. I hate to return it as it is very comfortable and stays especially when I am running.
I am thinking of returning this.
Written by a customer while visiting bose.com
Customer Rating
4
Good product with one major problem.
on April 22, 2024
Posted by: TOM
Gender:Male
Length of ownership:1 week
Great for workout. Does not move while running. There is slight tight fit to the ear that can be uncomfortable if not in the right position. Biggest miss is the loud hissing sound. You don't hear it while you are listening a loud music But it is noticeable when you listen podcast or low volume music. If you are not sensitive to the hissing sound, this is great product.
Written by a customer while visiting bose.com
Customer Rating
1
Please refund the earbuds
on April 22, 2024
Posted by: Myrnabose
Gender:Female
Length of ownership:1 week
I bought a few weeks ago. Use them for the first time on an airplane. And I could hear everything that was going on. The fitting is not correct. It hurts the back of my ear. I will be returning them
Response from bose.comBy Global Customer Service, April 24, 2024
Thanks for reviewing the Ultra Open Earbuds! Please note that these earbuds don't feature noise cancelling. However, I'm sorry to hear the earbuds were hurting you; in such cases, I'd recommend contacting our customer support team, who can assist you in regard to the earbuds' fit. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones I’ve ever owned
on April 21, 2024
Posted by: cryan1911
Gender:Female
Length of ownership:1 month
I’ve had them about 1 month and I can’t seem to take them off lol 😂
Written by a customer while visiting bose.com
Customer Rating
5
on April 20, 2024
Posted by: Brett
Gender:Male
Length of ownership:1 month
Love then , best I have ever owned !!!!!
Very comfortable, sound is perfect and conversation is easy
Written by a customer while visiting bose.com