I bought this like 2 weeks ago, and I’ve used nothing but these earbuds to truly get the full experience. Price is definitely too high for the quality of the case, as it feels like cheap plastic for the way it moves when it’s closed, almost like it’s gonna break. The volume is definitely good, and the audio quality delivers… if there’s no EMFs!!! Because it seems a walk on the streets is the worse you can do with these on, lots of static and sudden disconnects while walking to work!! specially when there’s a lot of traffic (this NEVER happened with my AirPods Pro gen 1&2).
I bought this product two weeks ago, although I love the concept of the Bose Ultra Open Earbuds i’m not a fan of the sound quality. It’s doesn’t prevent background noise as I expected and it’s difficult to hear the other party on calls. Ultimately, I wouldn’t recommend these if your primary use will be headphones for calls or just listening to music. However, Bose does have other options that would probably suffice your needs better.
I love the idea of the headphones but cannot seem to get them to carry phone cals. The audio is just not sufficient for me to use as a phone and sadly don't think will be able to use for work. These are great of fitness and outdoor workouts
Response from bose.comBy Global Customer Service, May 2, 2024
Thank you for sharing your feedback about the headphones. We're glad to hear that you find them suitable for fitness and outdoor workouts. However, we're sorry to learn that they're not meeting your expectations for phone calls.
Bose has released firmware update 4.0.22 (and later) to improve the customer’s experience on calls. Make sure you're using the latest firmware, and see if the issue improves.
In case the problems persist, our customer support team will be here to assist you further. You can reach out to us directly using this link: https://bose.life/globalcontact