Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Comfortable and good sound quality
on May 4, 2024
Posted by: Filipe
Gender:Male
Length of ownership:1 month
The sound quality is better than I expected for open ear airbuds, it is very comfortable and ergonomic, I use it for meetings all day long and it is very good when cycling because I can listen to my music/podcasts but also pay attention to what is going on nearby.
Written by a customer while visiting bose.com
Customer Rating
3
Decent
on May 4, 2024
Posted by: T Money
Gender:Male
Length of ownership:1 month
This are some of the best open earbud on the market. However, my priority is using for phone calls, not listening to music. Therefore, unless a firmware comes out to improve phone calls, I will be returning for that very reason.
Response from bose.comBy Global Customer Service, August 1, 2024
Thanks for your review! Since you mentioned having issues on phone calls, try installing firmware update 4.0.22 (or later). This version was released to bring enhancements to your far-end call performance via improved voice pickup.
I hope this helps. Our customer support team will also provide further assistance, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
I hope this helps. Our customer support team will also provide further assistance, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent features
on May 4, 2024
Posted by: Quejoe64
Gender:Female
Length of ownership:1 week
Excellent sound, fits nicely on your ear! Long lasting battery's life too! Worth the investment.
Written by a customer while visiting bose.com
Customer Rating
1
Not 💯 happy
on May 4, 2024
Posted by: Cale
Gender:Male
Length of ownership:1 week
I don’t like how they disconnect and cut in and out
Response from bose.comBy Customer Support, May 6, 2024
Hello,
I'm sorry to hear you're disappointed with the Ultra Open Earbuds. They certainly shouldn't be disconnecting or cutting in and out. To remedy this, I'd suggest ensuring you are keeping them withing 33ft/10m of the paired device. This will help ensure a good connection. You can find more troubleshooting tips here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0yyAAA&language=en_US.
Still having issues? We're here to help. Get in touch with us via one of the many options found here: https://bose.life/3ET4mCs.
Jeff - Customer Support
I'm sorry to hear you're disappointed with the Ultra Open Earbuds. They certainly shouldn't be disconnecting or cutting in and out. To remedy this, I'd suggest ensuring you are keeping them withing 33ft/10m of the paired device. This will help ensure a good connection. You can find more troubleshooting tips here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0yyAAA&language=en_US.
Still having issues? We're here to help. Get in touch with us via one of the many options found here: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Great idea, but..
on May 4, 2024
Posted by: Cedar78
Gender:Female
Length of ownership:1 month
They do not fit like I thought they would. The clip needs to be a little tighter as they tend to slip on my earl lobe. This, of course, affects the sound quality.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra Open Earbuds
on May 3, 2024
Posted by: Mark
Gender:Male
Length of ownership:1 month
I've had these Ultra Open Earbuds for a month and I could not be more pleased! I own numerous Bose products and know the quality sound that Bose produces. Buying these UOE allow me to hear good quality music and can hear the outside world makes my experience at another level. Bose has once again shown another innovative product that is worth the price!
Written by a customer while visiting bose.com
Customer Rating
5
You don’t even feel mine your ears lightweight !
on May 2, 2024
Posted by: Larry g
Gender:Male
Length of ownership:1 month
Had these about three weeks really comfortable stay on your ears nice sound great !
Written by a customer while visiting bose.com
Customer Rating
4
Very good features
on May 2, 2024
Posted by: Kimmie75
Gender:Female
Length of ownership:1 month
Purchased about a month ago. I'm enjoying the product because I wear glasses, and it doesn't irritate the top of my ear trying to wear them both at once. I do have trouble with the other person hearing me sometimes, while on calls. Outside sounds tend to drown out music, even when it's at high volume. Debating on keeping or returning.
Written by a customer while visiting bose.com