Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
good but miss inportant feature for $300
on May 17, 2024
Posted by: Adam
Gender:Male
Length of ownership:1 month
i bought this a month ago love it other then it doesnt have the locate feature, so if i misplace it, its gone
Written by a customer while visiting bose.com
Customer Rating
5
The future of ear buds
on May 17, 2024
Posted by: Drmnn
I bought one set of Bose ultra open ear buds and was so pleased with them I bought a second pair for my wife.
Written by a customer while visiting bose.com
Customer Rating
3
Comfort, Quality, A+ but innovation is incomplete
on May 16, 2024
Posted by: David
Gender:Male
Length of ownership:1 month
Purchased a month ago seeking a replacement to my air buds, Sound is amazing as is the comfort, I am disappointed in the inability to connect to multiple devices. I will continue to assess but not sure if these are right for an apple user. Comparing apple and oranges. So disappointed as I really wanted them to work out for me as the comfort and design amazing
Written by a customer while visiting bose.com
Customer Rating
3
Comfort is nice, good sound, bad delay
on May 16, 2024
Posted by: BWatts
Gender:Male
Length of ownership:1 week
Purchased these a few weeks ago and sound is good. Compfortable to wear. There is a delay when answering the phone and using google maps, sometimes they don't connect to incoming calls at all. They are good for litening to music but if you are looking for all-in-one music and hands free talking on phone, they are not so good. I regret buying these aalthough I have other BOSE products that I love.
Response from bose.comBy Customer Support, May 16, 2024
Hello,
Thanks for leaving your initial thoughts on the Ultra Open Earbuds. It's fantastic to hear you were impressed by the comfortability and sound quality of the buds. Delay shouldn't be noticeable but if you do experience an unexpected level of latency, I'd suggest unpairing the buds from your device, then establish a new connection as this should help with any connection problems.
Should you need any further assistance, we're on hand to help. Reach out to us via your favorite means of contact here: https://bose.life/3ET4mCs.
Jeff - Customer Support
Thanks for leaving your initial thoughts on the Ultra Open Earbuds. It's fantastic to hear you were impressed by the comfortability and sound quality of the buds. Delay shouldn't be noticeable but if you do experience an unexpected level of latency, I'd suggest unpairing the buds from your device, then establish a new connection as this should help with any connection problems.
Should you need any further assistance, we're on hand to help. Reach out to us via your favorite means of contact here: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
These are revolutionary open type earphones.
on May 15, 2024
Posted by: Kobe
Length of ownership:1 month
It's so light that you don't notice it at all even when you're wearing it. The sound quality is as expected from Bose. All I can say is that they are amazing, even though they are truly open-ear earphones. I used to use various open-ear earphones because insert-type earphones caused infections inside my ears, but I finally found some good earphones. I can't let go of this anymore.
Written by a customer while visiting bose.com
Customer Rating
5
on May 15, 2024
Posted by: Bose ultra
Gender:Female
Length of ownership:1 week
It does not fall out of my ear. That is a miracle on its own. I have small ears and have had issues with finding a good earphone that fits well. Finally found one.
Written by a customer while visiting bose.com
Customer Rating
1
on May 14, 2024
Posted by: Ema
Gender:Female
Length of ownership:1 week
I just had it for a couple of week, it perfectly awesome until yesterday that when somebody is calling, I can't hear the other end. But when I'm going thru YouTube no problem. It is not connecting the headset on the calling or receiving call.
Response from bose.comBy Customer Support, May 14, 2024
Hi Ema,
It's great that you are enjoying the earbuds while watching Youtube. It is surprising that you aren't getting call audio through your earbuds.
I'd recommend checking your phones settings to make sure calls are set to go through Bluetooth headsets. If the phone isn't set to use Bluetooth headsets for calls, then call audio will be routed to the speaker of the phone.
You can contact us https://bose.life/contact for help should you need further support.
Nic - Customer Support
It's great that you are enjoying the earbuds while watching Youtube. It is surprising that you aren't getting call audio through your earbuds.
I'd recommend checking your phones settings to make sure calls are set to go through Bluetooth headsets. If the phone isn't set to use Bluetooth headsets for calls, then call audio will be routed to the speaker of the phone.
You can contact us https://bose.life/contact for help should you need further support.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great if it's in your price range
on May 13, 2024
Posted by: Doug
Gender:Male
Length of ownership:1 month
Loses connection to Galaxy s22 ultra once in a while maybe 1-3 times a week. Sound is great, good nattery life, and very comfortable and convenient in a environment where people are constantly approaching you to talk. A bit expensive though, the plastic and silicon makes it feel a bit cheap, also low waterproof rating feels bad.
Written by a customer while visiting bose.com