Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Not too good I bought last week and I had to chang
on May 26, 2024
Posted by: Orldzrue
Gender:Male
Length of ownership:1 week
Compré la semana pasada y los tuve que cambiar pensando que vinieron defectuosos, pero no, el equipo se desconecta, no aísla los ruidos, en las llamadas las personas casi no me escuchan, en ocasiones se desconecta un lado y el otro no, soy fan de Bosé y tengo 3 set de audífonos y ninguno me causó inconvenientes
Written by a customer while visiting bose.com
Customer Rating
1
VERY SURPRISED OF THE HOW LOW THE SOUND ISSUES
on May 26, 2024
Posted by: Geocev12
Gender:Male
Length of ownership:1 month
I bought these earbuds for more talking purposes, but is not loud enough. I tried everything all the settings but no luck. I will not recommend these earbuds to anyone.
Written by a customer while visiting bose.com
Customer Rating
3
Very comfortable.
on May 25, 2024
Posted by: Mima
Gender:Female
Length of ownership:1 month
I have really small ears and have always had issues with ear buds. I really like the fit and comfort of these, they stay in place. That being said, I’m really disappointed in the voice quality when I answer calls. I guess I’ll only use them to listen to music. 😫
Response from bose.comBy Global Customer Service, August 1, 2024
I'm happy you like the fit and comfort of your Ultra Open Earbuds, Mima!
You mentioned an issue with voice quality when you answer calls. If you mean that you're having trouble making yourself heard, then try installing firmware update 4.0.22 (or later). Firmware 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup.
If issues persist, our support team will be happy to assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
You mentioned an issue with voice quality when you answer calls. If you mean that you're having trouble making yourself heard, then try installing firmware update 4.0.22 (or later). Firmware 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup.
If issues persist, our support team will be happy to assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Headphones
on May 25, 2024
Posted by: EMadore
Gender:Female
Length of ownership:1 month
I have tried all in ear products and could never keep them in till these. They are amazing with great sound and features. You can use different modes depending on what you need, like when someone talks to you they lower so you can hear the person or block out everyone mode. Only complaint when I ran with them in towards the end of my run the were sliding around because of sweating.
Written by a customer while visiting bose.com
Customer Rating
1
on May 25, 2024
Posted by: Bob27
I bought this product a couple of weeks ago. I would give it 4 stars for design, 3 stars for listening to music quality & 0 stars for phone capability. Bose has a reputation for great sound quality. However, the phone quality is worse with the sound quality for both the user & the person who one is talking with. It’s worsen than sounding like one is in a trash can with a roaring crowd all trying to talk at once. It’s certainly not worth the $250 price tag.
Written by a customer while visiting bose.com
Customer Rating
4
My favorite headset!!
on May 25, 2024
Posted by: ayyyLisha
Gender:Female
Length of ownership:1 week
Bought these about a week and a half ago and I'm loving it so much!! Sometimes the people I'm talking to on the phone say I sound far away so hopefully that's just a bug that can be fixed.
Written by a customer while visiting bose.com
Customer Rating
4
Bose ultra open earbuds
on May 24, 2024
Posted by: Lisa
Gender:Female
Length of ownership:1 month
I bought these a couple weeks ago and so far I really enjoy them. Had a few issues with trying to answer phone calls (ended up disconnecting the call) turning up the volume. Definitely has good clear sound.
Written by a customer while visiting bose.com
Customer Rating
4
Dope style earbuds
on May 24, 2024
Posted by: Mook
Gender:Female
Length of ownership:1 month
I brought them about 3wks ago and they are super light weight and comfortable. You can forget that you are wearing them, until ur phone rings or something. I just wish they were a little louder.
Written by a customer while visiting bose.com