Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
N/A
on May 29, 2024
Posted by: My Boise
Gender:Female
Length of ownership:1 month
Love the design. Very comfortable and easy to adjust. The sound is magnificent when listening to music.
Written by a customer while visiting bose.com
Customer Rating
4
Got piercings? It’s still ok!
on May 29, 2024
Posted by: UltraMaraFemme
I chose these because I have daith and cartilage piercings so sometimes ear buds are a problem. These were great! No issue at all. Sound quality: definitely Bose, A+ Takes a minute to adjust and get used to the feel of wearing at the bottom of the ear. I keep expecting them to fall off and they don’t even come close. After a while, I don’t notice them AS MUCH, but I know they are there. Buttons are easy to control. Sometimes one bud goes out for no reason and reconnects— I’m hoping this is not a later concern. Holds a charge well. I will really put them to the test in my next marathon next week- that will determine if they are a keeper. I like the concept and look, but I use them for running distance. Will update this review if I can without creating a new one.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on May 29, 2024
Posted by: Tashacole
I bought this for my husband and myself and they are great
Written by a customer while visiting bose.com
Customer Rating
4
Fit/Sound/cost.
on May 29, 2024
Posted by: TriniBose
Gender:Male
Length of ownership:1 month
Sounds great fits good, my main issue is that it cuts in and out sometimes having to remove one of the ear pieces or both to reconnect. For the cost the sound is on point and looks great just disappointed with the connection/drop issue.
Written by a customer while visiting bose.com
Customer Rating
3
Love the battery life, hate the low volume
on May 29, 2024
Posted by: KEDSI
Gender:Female
Length of ownership:1 month
Purchased for me as a Mother's Day gift and early birthday gift.
Pros: long battery life
Cons: low volume on calls, limited notifications for my ipho e
Cons: low volume on calls, limited notifications for my ipho e
Response from bose.comBy Global Customer Service, August 1, 2024
I'm happy you've been enjoying the long battery life! If you're experiencing low volume on the Ultra Open Earbuds when on a call, try installing firmware update 4.0.22 (or later).
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. See if the issue improves once you've installed the latest update via the Bose app.
If you still need assistance, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. See if the issue improves once you've installed the latest update via the Bose app.
If you still need assistance, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Fantastic product... In certain moments.
on May 28, 2024
Posted by: Tatwell
Gender:Male
Length of ownership:1 month
I've had these for a few weeks now, and overall, I'm pretty happy with the purchase. These are good for working around the house and working in the garage when there are other people around and you want to be aware of your surroundings. These obviously struggle in high noise situations such as cutting the grass and on an airplane. I did make the unfortunate mistake of using these to travel with.... They were actually great as I was navigating the airport and going through security... Once we got on the airplane they were almost worthless. Even at full volume I could not hear the movie I was watching.
I do like the lightweight feature... I often forget that they're even there. It almost feels like everyone around you should be hearing the same music that you are.
I do like the lightweight feature... I often forget that they're even there. It almost feels like everyone around you should be hearing the same music that you are.
Written by a customer while visiting bose.com
Customer Rating
2
?
on May 27, 2024
Posted by: Confused
Gender:Female
Length of ownership:1 month
I love the fact that these don’t have to go into the ear! But they don’t seem to be as loud as thought they would be compared to the other Bose products
Written by a customer while visiting bose.com
Customer Rating
5
Quality sounds
on May 26, 2024
Posted by: Nanapoku
Gender:Male
Length of ownership:1 month
I bought this two weeks ago and I do not have any regrets. The fact that I am able to hear my surroundings and enjoy quality sound tops it all. In fact I love this better the quiet comfort.
Written by a customer while visiting bose.com