Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
on June 7, 2024
Posted by: Bob27
I bought them online and they arrived with audio failures, plus the product warranty was very easy to request, the bad thing is that I've been waiting for a long time
Response from bose.comBy Customer Support, June 7, 2024
Thank you for your feedback. We apologize for the inconvenience you've experienced with the audio issues and the delay in the delivery process. In case you still encounter audio issues, please don't hesitate to reach out to our team directly.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Left buds
on June 6, 2024
Posted by: Opee4990
Gender:Male
Length of ownership:1 week
I received my replacement earbuds but the left buds is not working
Response from bose.comBy Customer Service, June 7, 2024
Thanks for your review. We are sorry to hear that you are having issues with your Bose Ultra Open earbuds replacement. If the status light for an earbud does not light up, the earbud may be out of charge or may not be contacting the charging pins in the case. Be sure the three charging points on the barrel of the earbuds are facing downward and the three charging pins are protruding upward out of the case.
Alternatively, please do reach out to our Bose social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
Alternatively, please do reach out to our Bose social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bose earbuds - don't like them
on June 6, 2024
Posted by: Unhappy ears
Gender:Female
Length of ownership:1 month
I bought these for my birthday. The left ear doesn't really work and the app makes me give up any privacy. Ugh. I will be returning these.
Response from bose.comBy Customer Support, June 7, 2024
Hello,
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good headphones
on June 4, 2024
Posted by: Michael
Good headphones for everyman today in this world..
Written by a customer while visiting bose.com
Customer Rating
5
Great quality!
on June 3, 2024
Posted by: Scott
Gender:Male
Length of ownership:1 month
I love these earbuds for the comfort and the great sound.
Written by a customer while visiting bose.com
Customer Rating
5
Good open ear headphones
on June 2, 2024
Posted by: JoCarr
Gender:Male
Length of ownership:1 month
Best open ear pair of headphones I own. It’s open ear, don’t expect the immersive experience you get with normal buds. These help give the ears a break from having a pod stuck in it for hours. These clip on and stay put but it takes a few tries to get it to sit right. After a solid month of using them muscle memory lets you put them on pretty reliably. If you’re looking for a pair of headphones to use while mowing the lawn these aren’t it, stick to pods. Perfect to work out in.
Written by a customer while visiting bose.com
Customer Rating
5
Just what I needed!
on June 2, 2024
Posted by: Dogz
For the longest time I have envied those individuals with Bose over the ear headphones as I know the quality of the music presentation is superb. My dog has a seizure disorder which restricted me from buying those headphones as I was afraid I wouldn't hear him if he had a seizure. I bought some Bose earbuds and got superior sound, but also was afraid I couldn't hear all that was going on. These Bose Ultra Open Earbuds are exactly what I have been needing. I can listen to music or watch a loud movie AND still hear my dog should he move around. And these earbuds deliver the fantastic sound quality I have always associate with Bose!
Written by a customer while visiting bose.com
Customer Rating
4
Sounds amazing
on June 2, 2024
Posted by: Tty
Length of ownership:1 month
These have great sound! The surround sound feature is my absolute favorite! My only complaint- when talking in the phone people say I sound like I'm fat away. They have a hard time hearing me.
Written by a customer while visiting bose.com