[This review was collected as part of a promotion.] I bought this item two months ago. I love them. The are comfortable and a perfect fit for your ear.
[This review was collected as part of a promotion.] I mostly use these as sleep buds. I have pretty extreme tinnitus, use a CPAP, and can have other problems with sleep at times. I find using these with soothing music and sounds, helps me enormously. They are way more comfortable than in ear buds, and headphones. Being that they are more at risk of being knocked off of my ears, I only use them where I can find them if that happened. But that's OK, as they are so great for what I use them for. I have not one but two pair to be sure I have at least one set charged at all times.
The earbuds sound great it is comfortable and light on the ear. My major complaint is when talking on the phone people do not hear me well and I have to yell or eventually switch over to the actual phone.
Response from bose.comBy Global Customer Service, July 19, 2024
Hello! It's great to hear you're enjoying the Bose sound on these, and that they're comfortable. The Ultra Open Earbuds have 4 microphones in each earbud; also, Bose has released firmware update 4.0.22 (or newer) to improve the customer's phone call experience, so do make sure you're on the latest firmware. You can find further help here, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US.
I bought these ultra open earbuds about 3 weeks ago and when they're working they sound great and very comfortable. However the left bud sometimes loses connection and both have a mind of their own when raising and lowering the volume.
Response from bose.comBy Global Customer Service, July 19, 2024
Hello, its great to hear you feel that these earbuds sound great and are comfortable. You can find guidance here to ensure the best sound and functionality from your earbuds bose.life/3TrWPTD Thanks Mike - Bose Customer Support