Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Love these
on August 12, 2024
Posted by: Bose Ultra Open Ear Buds
Gender:Female
Length of ownership:1 month
Bought these about a month ago. They are incredibly comfortable. I’ve actually fallen asleep wearing them. Although the sound isn’t as great as inner ear Bose these fit me better and don’t fall out if you have a small inner ear.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds from Bose
on August 12, 2024
Posted by: BankSC
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve been using the new open ear buds for 3 months now. I am getting used to how to put on and take off which unlike my other earbuds. I love the sound and ease to use with the app. Battery last me many days and I was traveling overseas all the time. I didn’t have to worry if it will die on me like my old earbuds. So far I enjoy it and I don’t have any complaint.
Written by a customer while visiting bose.com
Customer Rating
5
Great Balue
on August 12, 2024
Posted by: Eddie1965
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Superb sound, No more ear soreness. Excellent product at a fair price.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds for sensitive ears
on August 12, 2024
Posted by: Hlee
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Perfect for my sensitive ears! I always had problem with other earbuds and gave problems but this one its comfortable and no problem with my ears!
Written by a customer while visiting bose.com
Customer Rating
3
Not the best ear Buds
on August 12, 2024
Posted by: Brownstone1012
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these two months ago. they stay in your ear good, but the quality of the sound is compromise from the position of how it hangs and outside noise
Response from bose.comBy Customer support, August 12, 2024
Hello, you can view our troubleshooting suggestions on our support website for issues with sound quality: https://bose.life/3Y3giNg. Should you need additional support, I recommend that you contact our technical support team who will be more than happy to assist you further with this. You can find their contact information here: bose.life/3rykPZR. Liam - Customer support.
Written by a customer while visiting bose.com
Customer Rating
1
A must-not-buy
on August 12, 2024
Posted by: Luis C
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I got these ultra open earbuds and I'm really disappointed. The microphone is of poor quality; when on a call, people can barely hear you; you have to scream so they can listen to you. The connectivity with the iPhone is terrible; that's the worst part: if you are on a call and lock your phone, it will automatically disconnect the earbuds. Also during calls you will notice that they will disconnect from time to time even if you keep your phone unlocked.
If you have an iPhone stay away from them, I can't tell how they work with Android.
I regret owning them.
If you have an iPhone stay away from them, I can't tell how they work with Android.
I regret owning them.
Response from bose.comBy Customer Support, August 12, 2024
Hello Luis and thank you for your review!
I am sorry to hear the Ultra Open Earbuds haven't quite met your expectations.
If you are finding the microphone isn't picking up your voice as clearly as you would like, making sure these are being worn correctly and the microphone can really help improve this, you can find a guide on how to wear these correctly here https://bose.life/3X3yfcD
https://bose.life/4cqeAsG.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
I am sorry to hear the Ultra Open Earbuds haven't quite met your expectations.
If you are finding the microphone isn't picking up your voice as clearly as you would like, making sure these are being worn correctly and the microphone can really help improve this, you can find a guide on how to wear these correctly here https://bose.life/3X3yfcD
https://bose.life/4cqeAsG.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds
on August 12, 2024
Posted by: Rondawgg1963
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] My ears are too small to fit most earbuds. But this one makes sure that I don’t drop it.
Written by a customer while visiting bose.com
Customer Rating
1
Poor Quality
on August 12, 2024
Posted by: Bose
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] The product is poor quality for making telephone calls. I would like to refund.
Response from bose.comBy Customer Support, August 12, 2024
Hello, sorry to hear you're having difficulties with making calls. Placement of the buds is important to ensure you get the best performance during calls. I recommend checking this page to ensure correct placement. https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001pWLKAA2&language=en_US#:~:text=Place%20the%20rounded%20end%20of,the%20best%20position%20for%20you.
Should you continue to have problems, do not hesitate to reach out https://bose.life/3ET4mCs.
Jeff - Customer Support
Should you continue to have problems, do not hesitate to reach out https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com