Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
doesn't work well with bose app
on April 11, 2026
Posted by: TOM
[This review was collected as part of a promotion.] Bought months ago, worn 4 times. Irritates ears, low volume, hard to get positioned in ears
Response from bose.comBy Customer Support, April 11, 2026
Hi Tom, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Fit is crucial, not for every ear shape
on April 11, 2026
Posted by: yinzer
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] What’s good: They stay in place during a run or in the gym better than any other earbuds I’ve used.
The bad: It is one size fits most. The fit for me doesn’t work well. The speakers are too far from my ear canal, no matter how I adjust them, so I have to have the volume turn to near max to hear…especially when I’m in the gym with lots of ambient noice/music playing.
The bad: It is one size fits most. The fit for me doesn’t work well. The speakers are too far from my ear canal, no matter how I adjust them, so I have to have the volume turn to near max to hear…especially when I’m in the gym with lots of ambient noice/music playing.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent comfort
on April 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this last year and I love them, they too comfortable that you forgot sometimes you have them, like earrings!
Written by a customer while visiting bose.com
Customer Rating
5
Safer option for being out in public
on April 11, 2026
Posted by: Txlollie
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Love, love, love them. I love my normal noise canceling Bose earbuds but the open ones are much safer for running, running errands, or anywhere I still need to be more aware of my surroundings and able to still hear my book, podcast, or music!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on April 11, 2026
Posted by: Rdub
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These things are incredible! The sound is excellent and clean, strong and precise. They’re excellent at what they do, allowing for perfect clarity in sound without blocking out any of the outside world. If you need to shut out the world outside, these aren’t the buds for you. But, if you’re looking for the best sound while living in the real world, you can’t do better than these.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound and stylish design!
on April 11, 2026
Posted by: Dan C
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these for my wife and they are amazing! She loves the sound quality and clarity while being able to hear her surroundings, it's incredible how this technology works. The earbuds themselves are very stylish, (even make for a beautiful accessory) the materials and build quality it top of the line, and the controls are easy and intuitive. If you're someone that is not comfortable with over the ear or in ear devices, these earbuds are for you!
Written by a customer while visiting bose.com
Customer Rating
5
Best buy of the year so far, love them!
on April 11, 2026
Posted by: MmfL
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I was skeptical on these at first . I saw when they came out and was curious, and eyeballing them for I guess 3 years now? I bought the buds because I knew the buds would be good, but they weren't good riding my Harley. The engine would mute them. Then, I saw these on sale and got them for a birthday present to myself and absolutely love them. I ride my Harley and hear my music and that's what I wanted, and you can hardly feel them at all which is even better. I can hear people talk while I'm listening to my music, hear the world around me. The sound is amazing, They're awesome!
Written by a customer while visiting bose.com
Customer Rating
5
Great function lightweight easy to remove
on April 11, 2026
Posted by: Man1021
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought it a year ago, and I’m happy I did that good sound, Quality
Written by a customer while visiting bose.com