[This review was collected as part of a promotion.] The sound reproduction is not the same as a headphone over your ears
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We understand that your listening experience with this product is different compared to traditional over‑ear headphones. The Ultra Open Earbuds are designed to keep you connected to your surroundings while still delivering rich, immersive audio, which makes them ideal for all‑day wear and on‑the‑go listening.
For further assistance, please reach out to us directly through this link: https://bose.life/4egAyD9 so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product.
[This review was collected as part of a promotion.] I bought these earbuds when it first released in 2024 and still use them as my primary earbuds today. I loved how they look on the ear. It’s more fashionable than most, stays on unless they get ripped off and definitely saves your eardrums from getting tortured long term. The controls are cool, yet simple. Single press, double, triple, all do different things. And add in the Bose app for adjusting the great sound.
A few things I’d like to improve: the microphone. !!!You can’t use these to talk on the phone!!! People have told me that when I use these earbuds to speak through, it sounds like I’m far away. So, not great. Also, rare considering how long I’ve had these, sometimes one earbud lags behind the other.
Other than that, good device. I’m curious how the next generation will turn out.
[This review was collected as part of a promotion.] Great sound , but could not stay in my ears each one Would fall out of my ear wile doing cardio and abbs the older ear buds were better.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you enjoyed the sound quality, though we understand your concern about fit during workouts. They are designed with a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
To help, we recommend checking out our support article here: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Thanks!
[This review was collected as part of a promotion.] Love these. So comfortable can wear all day. Good sound and can still hear what’s happening around you
[This review was collected as part of a promotion.] I was always jealous to see how people could work all day with their ear buds on while I lost many having to put them in and out because they hurt my ears and make them itchy. FINALLY, I have a pair I can use all day long!! THANK YOU!!