Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Fantastic
on July 22, 2026
Posted by: Stair
Gender:Female
Length of ownership:1 year or longer
Great sound. I’ve bought a pair for my family and they all love them too!!
Written by a customer while visiting bose.com
Customer Rating
3
on July 18, 2026
Posted by: NovaRose
I bought this as a gift, but he is complaining about how ppl can’t listen to him.
Response from bose.comBy Customer Support, July 18, 2026
Hey there, thanks for sharing your feedback with the Bose Ultra Open Earbuds and for choosing Bose as a gift. They feature an innovative open‑ear design, incredible audio, and all‑day comfort, crafted to deliver a brilliant listening experience. We’re sorry to hear this wasn’t the experience.
To help, we recommend checking out our support article here: https://bose.life/4amxMtl which includes helpful tips that may improve microphone performance. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/4amxMtl which includes helpful tips that may improve microphone performance. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on July 17, 2026
Posted by: ryan
Gender:Male
Length of ownership:1 month
I bought it a couple of weeks ago and love them. They are easy to setup, sound quality is great, and the fit is perfect for me.
Written by a customer while visiting bose.com
Customer Rating
5
Would buy again when a sale is offered!!
on July 16, 2026
Posted by: Deb
Length of ownership:1 month
Bought these for my husband who is a runner and he said they are great! Stays in place and sounds great!! I got them on a sale day so the price was worth it!
Written by a customer while visiting bose.com
Customer Rating
5
Great, comfortable fit and amazing sound!
on July 14, 2026
Posted by: ObiWan
These are amazing. I don’t like sticking things in my ears, so buds have always been annoying. These are so amazing, comfortable, and the sound is incredible. I also enjoy being able to hear things happening around me while listening. I will buy again for sure!
Written by a customer while visiting bose.com
Customer Rating
4
on July 13, 2026
Posted by: kray
Purchased for my son who lives and works in NYC. The only complaint he has is the connectivity while traveling in the city.
Written by a customer while visiting bose.com
Customer Rating
5
Best open earbuds i've ever tried.
on July 13, 2026
Posted by: LarryB
Gender:Male
Length of ownership:1 month
Way better than I expected. I have tried a bunch of different earbuds in the last year, trying to find a really good pair. No matter how much I spent, they had problems. I finally gave up and bought the Bose ultra open when they were on sale. The way they fit is extremely comfortable. The sound quality is typical high level Bose. I wasted a lot of money before buying these, but I'm glad I finally did.These are the very best open ear buds i've ever had.
Written by a customer while visiting bose.com
Customer Rating
3
Uncomfortable
on July 12, 2026
Posted by: Ouch
I am debating on whether or not to return these earbuds. I love the sound quality. I love the aspect of open ear. I do not enjoy the fit. It hurts my ears after about an hour, and I often have to adjust the earbuds to hear different formats everything else about the earbuds are superior to all the earbuds I’ve ever owned, but the fit is just not working for me. When I need isolation it is not an option with open earbuds. I would really like to have in earbuds that enhance ambient sound with the sound quality that Bose provides only Bose. I want the enhancement of ambient sound because I have a 25% hearing deficit due to my career as a first responder.
Response from bose.comBy Customer Support, July 12, 2026
Hi there, thank you for sharing your feedback. We completely understand your concern. We're glad to hear that you're enjoying the sound quality and the open-ear design of the earbuds. However, if you're experiencing discomfort after extended use, you may want to try adjusting the earbuds to ensure they are being worn properly. Here's a helpful guide that may assist you: https://bose.life/4fcrpua
While the Bose Ultra Open Earbuds are designed to keep you connected to your surroundings, they do not provide the same level of noise isolation as traditional in-ear earbuds when you want to reduce external noise.
If comfort and fit continue to be an issue, you may want to consider one of our in-ear earbud models that offers CustomTune technology, Adjustable EQ, and Awareness Mode. These features can help you stay aware of your environment while enjoying the premium sound quality Bose is known for, along with a more secure and personalized fit. Feel free to visit our website to explore the earbud options that best suit your preferences and listening needs through the following link: https://www.bose.com/c/earbuds
Jelyn - Customer Support
While the Bose Ultra Open Earbuds are designed to keep you connected to your surroundings, they do not provide the same level of noise isolation as traditional in-ear earbuds when you want to reduce external noise.
If comfort and fit continue to be an issue, you may want to consider one of our in-ear earbud models that offers CustomTune technology, Adjustable EQ, and Awareness Mode. These features can help you stay aware of your environment while enjoying the premium sound quality Bose is known for, along with a more secure and personalized fit. Feel free to visit our website to explore the earbud options that best suit your preferences and listening needs through the following link: https://www.bose.com/c/earbuds
Jelyn - Customer Support
Written by a customer while visiting bose.com