Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Yes great features
on April 11, 2026
Posted by: The bossy boss
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I love them because you can listen to your music but also be able to interact with people around you. They also fit nicely wete you don't feel that you are going yo loose them
Written by a customer while visiting bose.com
Customer Rating
5
The best one
on April 11, 2026
Posted by: DAS
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Excellent quality and design! This is the best one that That I've had in my whole life.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for music + awareness
on April 11, 2026
Posted by: Prplgrl
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought a pair of these for my partner for her birthday and after trying hers on for a cooking marathon, decided I needed my own. I saved up to buy my own and couldn't be happier with my purchase. They are perfect for the airport when I feel like I need to be aware of announcements but want to hear my music. We also just used them for an audio tour of the Freedom Trail with our two kids. One earbud for each of us, we could easily hear the audio, talk to each other, and be aware of our surroundings. Could not recommend more.
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable!
on April 11, 2026
Posted by: Pfitz
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have been using these for awhile now. They are comfortable and perfect for an office work environment. I can still have conversations without having to take them off.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on April 11, 2026
Posted by: Squeeze64
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had mine now for 2 years and just love them …my daughter even bought a pair
Written by a customer while visiting bose.com
Customer Rating
2
Good for sound, not good to speak/ make calls
on April 11, 2026
Posted by: Gene
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I hate leaving such a bad review because I love Bose and their products but I have to be honest about this one. I have owned a pair of Bose earbuds in the past and I had a slight issue with it so I had to trade them in for these since the ones I had have been discontinued . I will admit the sound quality on these are amazing and they're super comfortable to the point where I can watch a movie for several hours and even forget I have them on. However.....
when it comes to making a phone call, they suck . many times I have had people tell me I sound very far away or they cannot hear me at all. it has gone to the point whenever I need to make a phone call I have to disconnect them. I thought people were exaggerating until I called a number where you can hear your own sound when you speak and I was in disbelief of how bad the microphone is . I tried everything from cleaning them to doing a warranty exchange and the results has been the same. I looked up online and so many other reviews of people having the same problem with these earbuds. I would not recommend anybody to get them if you want to use them for a phone call. However if you just want to use them for listening to music or watching something on your device the sound quality is great.
Response from bose.comBy Customer Support, April 11, 2026
Hi Gene! Thank you for taking the time to share such detailed and honest feedback, and for your long‑time loyalty to Bose. We truly appreciate the trust you’ve placed in our products over the years. We’re glad to hear you’re enjoying the sound quality and all‑day comfort of the Ultra Open Earbuds. That said, we’re sorry to hear about your experience with call performance.
The Ultra Open Earbuds are designed with an open‑ear concept to prioritize comfort and awareness of your surroundings. Because the microphones are built into the earbuds and positioned differently than traditional in‑ear models, call quality can be affected by fit, environment, and background noise. Ensuring the earbuds are worn correctly and that the microphones aren’t obstructed can help improve call clarity.
To help you get the best possible call experience, please review these quick guides:
https://bose.life/41YAv7B
https://bose.life/4cCUE9p
Daisy - Customer Support
The Ultra Open Earbuds are designed with an open‑ear concept to prioritize comfort and awareness of your surroundings. Because the microphones are built into the earbuds and positioned differently than traditional in‑ear models, call quality can be affected by fit, environment, and background noise. Ensuring the earbuds are worn correctly and that the microphones aren’t obstructed can help improve call clarity.
To help you get the best possible call experience, please review these quick guides:
https://bose.life/41YAv7B
https://bose.life/4cCUE9p
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra Open -- Great!
on April 11, 2026
Posted by: Csy
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Have owned for over year and use regularly. Sound is very good. Fit is great,
Written by a customer while visiting bose.com
Customer Rating
4
Unlucky
on April 11, 2026
Posted by: Josenen
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I wanted to love these but they didn’t fit my ears well , although everything else was of the usual Bose excellence. For some reason I could never get a comfortable fit and could only wear them for very very short periods and they never stayed put. My one and only disappointment in a Bose product.
Written by a customer while visiting bose.com