Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
I have many Bose products and it has a wonderfull
on October 16, 2024
Posted by: Milton
[This review was collected as part of a promotion.] I Love this brand.
It has a very good quality.
The expertise of their people is perfect.
It has a very good quality.
The expertise of their people is perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on October 16, 2024
Posted by: Smooth57
[This review was collected as part of a promotion.] I have been a fan of Bose for many years now. I love my Ultra Open Earbuds I use them at my gym they are comfortable and the sound quality is superb.
Written by a customer while visiting bose.com
Customer Rating
5
All. DAY. Comfort.
on October 16, 2024
Posted by: TSOSIEBRAND84
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] In essence, these earphones have elevated my quality of life. They've not only enhanced my music experience but also provided me with a much-needed escape during hectic days. If you're looking for a comfortable pair that can change how you interact with sound, I can't recommend them enough. They’ve truly been a revelation for me!
Written by a customer while visiting bose.com
Customer Rating
3
Amazing sound and comfort. Not practical for work.
on October 16, 2024
Posted by: BC
[This review was collected as part of a promotion.] When paired to my phone and used to listen to music, they sound amazing. And if that's all you're going to use them for, you may really enjoy them. They are super comfortable and don't interrupt what's going on in the environment one is in.
I bought them to replace an aging wireless headset that I use for work, however; and they weren't a good choice for that purpose. The first issue I have trying to use these the way I intended is lack of ability to mute the microphone without interacting with the device they are connected to. I really wanted to be able to move around the house while in a meeting without devices strapped to me and I simply cannot do that with these.
The other problem I run into is the battery life. They last about 4 hours on a full charge. The documentation says longer, but the right earbud that is doing the processing for the connection uses more power and its battery dies well before the left. In this state you can still listen with the left for the full 5 hours or so, it's not a good experience, and you lose the ability to interact with your device with the right earbud out of commission.
So, while these earbuds are amazingly comfortable, enough to put on and wear all day; I actually forget that I have them on, they don't work all day.
I wish I had done more research before buying as it's hard to justify the extra cost of these versus something that has the functionality I need.
I bought them to replace an aging wireless headset that I use for work, however; and they weren't a good choice for that purpose. The first issue I have trying to use these the way I intended is lack of ability to mute the microphone without interacting with the device they are connected to. I really wanted to be able to move around the house while in a meeting without devices strapped to me and I simply cannot do that with these.
The other problem I run into is the battery life. They last about 4 hours on a full charge. The documentation says longer, but the right earbud that is doing the processing for the connection uses more power and its battery dies well before the left. In this state you can still listen with the left for the full 5 hours or so, it's not a good experience, and you lose the ability to interact with your device with the right earbud out of commission.
So, while these earbuds are amazingly comfortable, enough to put on and wear all day; I actually forget that I have them on, they don't work all day.
I wish I had done more research before buying as it's hard to justify the extra cost of these versus something that has the functionality I need.
Response from bose.comBy Customer support, October 16, 2024
Thank you for your review!
We are sorry that the battery life of the earbuds is not quite meeting your expectations there are a few variables that can impact the battery life of your earbuds.
With Immersive Audio and Auto Volume off, playback time was up to 7 hours before battery depletion. With Immersive Audio or Auto Volume on, playback time was up to 4 hours before battery depletion. With Immersive Audio and Audio Volume on, playback time will be up to 3 hours before battery depletion. Battery life varies based on settings and usage.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry that the battery life of the earbuds is not quite meeting your expectations there are a few variables that can impact the battery life of your earbuds.
With Immersive Audio and Auto Volume off, playback time was up to 7 hours before battery depletion. With Immersive Audio or Auto Volume on, playback time was up to 4 hours before battery depletion. With Immersive Audio and Audio Volume on, playback time will be up to 3 hours before battery depletion. Battery life varies based on settings and usage.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Really easy to use
on October 16, 2024
Posted by: Ear clips
[This review was collected as part of a promotion.] Really good when u get the hang of attaching to yoir ears
You forget u have them on
You forget u have them on
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and easy to use!
on October 16, 2024
Posted by: Jenn
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love these earbuds. I wear a hearing aid, so these allow me to still keep them in. I appreciate being able to hear my surroundings as I walk around the city. The push buttons are nicely tactile. They feel very comfortable on my ears. These are the only earbuds that fit and are secure on my ears.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on October 16, 2024
Posted by: ear_mania
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these a month ago and i love the fact i can play ball or workout without them falling out my ear. i also love the fact they don’t take long charge and are very inconspicuous.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra experience
on October 16, 2024
Posted by: Robo
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased Bose Open Earbuds to allow the free flow of air at my ear while listening to music and to allow me to stay alert to my surroundings. I could not be happier with this product
Written by a customer while visiting bose.com