Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Best Earbuds Ever
on October 16, 2024
Posted by: GenoB
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love these earbuds. I wear them walking/jogging. They NEVER slip out of the ear! Ever. The sound quality is incredible. They allow you to be aware of your surroundings without sacrificing sound quality.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound and fit!
on October 16, 2024
Posted by: KSMedia
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] The sound is great and the fit is great, although it does take some getting used to both. I would rate it 5 stars if it had a bit more functionality in the shortcuts. Something like pressing and holding the right ear will raise the volume and the left ear lowers the volume, but hopefully that can come in a software update.
Written by a customer while visiting bose.com
Customer Rating
5
Comfort and style
on October 16, 2024
Posted by: Wags
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased these a month or so ago because I Can never get earbuds to stay in my ears, but also because I want to have awareness when I am walking. These are perfect - and comfortable! I can wear them all day with no issues! Because I liked them, my husband decided that he needed a pair!
Written by a customer while visiting bose.com
Customer Rating
2
Light weight, spatial sound really good
on October 16, 2024
Posted by: mrivask
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the open earbuds about a month ago to replace my AirPods Pro, unfortunately for big guys with big ears this won’t make it specifically while speaking over the phone, they other person will have a hard. Time trying to hear you. Other than that the lightweight allows to use them for very long time and not having many discomfort, also the spatial sound is really good. At the end, if Bose can make a fusion between the open earbuds and quiet comfort, I believe it will make a great hit
Response from bose.comBy Customer Support, October 17, 2024
Hello,
I am glad to hear that you love the comfort and sound quality of the Bose Ultra Open Earbuds.
If the experience is not always great when you place calls using the earbuds, I would suggest making sure you are correctly wearing them to avoid blocking the 4 microphones located on the buds: https://bose.life/4dFT2cl
If you have any questions, or need assistance, please don't hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you love the comfort and sound quality of the Bose Ultra Open Earbuds.
If the experience is not always great when you place calls using the earbuds, I would suggest making sure you are correctly wearing them to avoid blocking the 4 microphones located on the buds: https://bose.life/4dFT2cl
If you have any questions, or need assistance, please don't hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Playing pool while listening to my tunes! :)
on October 16, 2024
Posted by: Bronx New York
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] shooting pool with these ear buds allow me to hear my music and still hear my opponent or my team member while shooting in a scotch doubles tournament!
Written by a customer while visiting bose.com
Customer Rating
5
Try them! I think you’ll love em.
on October 16, 2024
Posted by: Sb185456
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I’ve used them for a few weeks. Excellent sound, fit and they don’t fall out. They are fully open so you don’t feel as though you have cotton in your ears like the way other closed ones feel.
Written by a customer while visiting bose.com
Customer Rating
1
on October 16, 2024
Posted by: daedae7212
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a month ago and I don't like them can't hear who I'm talking to and can't listen to music though them.
Response from bose.comBy Customer Service, October 17, 2024
Thanks for your review. We are sorry to hear about the connectivity issue you have encountered with your Bose Ultra Open Earbuds. The Ultra Open Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose App to receive software updates.
Alternatively, please visit our support page here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Bluetooth%C2%AE
Regards
Jolie - Customer Support
Alternatively, please visit our support page here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Bluetooth%C2%AE
Regards
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Hands free while on phone
on October 16, 2024
Posted by: Lolas
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this 2 weeks ago couldn't be any happier luv the thought that I can hear everything while I'm on the phone with no distraction of any kind
Written by a customer while visiting bose.com