Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Perfect!
on October 17, 2024
Posted by: Vanessa
[This review was collected as part of a promotion.] I really like my Ultra Open Earbuds! I find them extremely comfortable to wear and the sound quality is very good in my opinion. I’ve got 5 dogs, so I need to be able to hear what’s going on around me. With my past earbuds the outside sounds were really blocked by the whole inside ear being covered, but with these I can still have my conversation and keep track of what’s going on in the background. Love these!!
Written by a customer while visiting bose.com
Customer Rating
4
Ok
on October 17, 2024
Posted by: Nette
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them about one month ago and they are ok. I have been a Bose user for a long time but I was disappointed with these. No one can hear me on these headphones!
Written by a customer while visiting bose.com
Customer Rating
2
Not as hot as they look
on October 17, 2024
Posted by: Biklyb
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] While I love all Bose products, the Ultra OPEN earbuds didn’t fit my taste. They’re cool looking, creating great A profile appeal, but the sound is just absent. I understand it’s the open ear concept, but u still want the rich detailed musical arrangements in your ear, especially when playing your favs! You expect the chimes and the subtle violins, the saxophone hidden in the background to be there, and when they are not, you miss that and crave it even more.
Secondly the clip could be less aggressive. It folds like a spring loaded accordion and gets tighter the longer you wear them. I assume over time they will fit more comfortable, but who’s got time to train their ear buds? I want mine right, right outta the box. These are a struggle to find the sweet spot on your ear lobes. I returned them!
But no matter what, I’m a Bose man and I was very happy to go with what I know, so I bought the Ultra Ear Buds. The regular ear buds. They’re a “proven, can’t miss, what’re doing buying something else” ear bud. Save urself some time if you’re in the market for ear buds and just get the Ultra’s. You’ll love love love them!
Response from bose.comBy Customer Support, October 17, 2024
Hello,
I am sorry to hear that you were not fully happy with your Bose Ultra Open Earbuds. If you feel like you are not getting the best sound experience, I would suggest using the Equalizer to adjust the tones of your earbuds: https://bose.life/3BXjjWg
Also, these earbuds have spatial audio, so if you want to find out more about this feature and make sure it is correctly calibrated, please click here: https://bose.life/4h5Q9V9
Finally, they should feel comfortable straight away, so please make sure you are correctly wearing them, in order to get the best experience: https://bose.life/4dFT2cl
If you have any questions or need assistance, please contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you were not fully happy with your Bose Ultra Open Earbuds. If you feel like you are not getting the best sound experience, I would suggest using the Equalizer to adjust the tones of your earbuds: https://bose.life/3BXjjWg
Also, these earbuds have spatial audio, so if you want to find out more about this feature and make sure it is correctly calibrated, please click here: https://bose.life/4h5Q9V9
Finally, they should feel comfortable straight away, so please make sure you are correctly wearing them, in order to get the best experience: https://bose.life/4dFT2cl
If you have any questions or need assistance, please contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous features
on October 17, 2024
Posted by: Groove grips
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These earbuds are excellent, the sound is great and because of the design that it wraps around the ear lobe the buds will not fall off. The only thing is that the wrap around your ear lobe at first you feel a tightness after a while of wearing them but as you wear them more often that tightness is less felt. I’m still finding new features each time I wear them so there is plenty of things you can play around with them. Overall I am really enjoying these Bose Ultra Open earbuds. Highly recommend them.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect to take on a run
on October 17, 2024
Posted by: Jaceman
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I am a runner and the Bose Ultra Open earbuds are a perfect choice for me because they are comfortable, stay in place, and I can hear the traffic around me. My use of them have evolved into taking them to the office with me also. I would definitely purchase them again.
Written by a customer while visiting bose.com
Customer Rating
1
Light weight
on October 17, 2024
Posted by: CHJ
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Please don’t buy, the phone call come in broken and hard to hear. Great idea poor execution. Second set of sports headphones that didn’t work or the buttons fall off or the plastic peels off.
Response from bose.comBy Customer Support, October 17, 2024
Hello, thanks for leaving your feedback regarding the Ultra Open Earbuds. Sorry to hear you had difficulties with phone calls. Improper fit is usually the key reason why calls are not clear, so I'd recommend checking your fit to ensure they are in the correct location on the ear (learn more about fit here: https://www.bose.com/help/qcu-earbuds-find-your-fit?srsltid=AfmBOopsFcI7nU8Qxh2bWkrIdb10x-FqI5okvy0Hns4eWfYfkiaSF_Jk.) It's also a good idea to ensure you are close to the smartphone the buds are paired to to ensure a good Bluetooth signal.
If you need any assistance, our team are on hand to help. Get in touch via: https://bose.life/3ET4mCs.
Jeff - Customer Support
If you need any assistance, our team are on hand to help. Get in touch via: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love this earbuds
on October 17, 2024
Posted by: Zazx
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I love them there so convenient very good for track practice
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Quality
on October 17, 2024
Posted by: Lsinnen
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Love the Ultra Open Earbuds! Super light and they deliver the quality you expect from a Bose product. Seem durable and charge quickly. I use them during my workout as well as during work hours. The ability to have music and still hear everything around me is what I have been looking for! Highly recommend.
Written by a customer while visiting bose.com