Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
178
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
On the fence
on October 23, 2024
Posted by: Mk98vette
Gender:Male
Length of ownership:1 month
Deciding whether to keep them. Great sound quality for music but really struggling with call quality. Almost impossible to hear call with only one ear piece in. Something needs to be done about increasing volume for calls.
Response from bose.comBy Customer Service, October 24, 2024
Thanks for your review. We are glad to hear you are a fan of Bose sound. The Bose Ultra Open Earbuds are a totally new kind of audio wearable device: premium sound built into a cuff-shaped earbud that doesn’t cover your ear. Proprietary Bose Open Audio technology allows the earbuds to play rich, immersive audio privately even though the speakers on the earbuds sit a short distance from your ear canal,
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/ULT-HEADPHONEOPN/troubleshooting.html?category=Sound
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose head set A+
on October 23, 2024
Posted by: Iwork4fun
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Best ears head set will hold on your ears will not fall stay in your ears without no irritation base on my own personal experience I highly recommend this head set I had to give Bose head set 5 starts
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and nice sound
on October 23, 2024
Posted by: Rodnie
Gender:Female
Length of ownership:1 month
Cannot speak to the reliability of these (I've only used them for one run), but the sound quality is great, they are comfortable, and they stay on my small ears.
Written by a customer while visiting bose.com
Customer Rating
5
Quality sound
on October 23, 2024
Posted by: KBB1992
[This review was collected as part of a promotion.] I bought my Bose Ultra Open Earbuds on August 29 and paid with Klarna since they are a tad expensive. I was really hoping to win the platinum giveaway celebrating 60 years, but that didn't happen. I'd love to have the platinum buds as an option to purchase. They are gorgeous! Anyway, the sound quality is amazing on these buds considering how small they are! The buds last for several hours and the packaging is perfect. I can fit the whole case with buds in my walking pouch. I'm so fortunate to own a pair of these Bose earbuds and hope to use them for a long time.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest Earbuds Ever!
on October 23, 2024
Posted by: MrsMitch22
Gender:Female
Length of ownership:1 month
I bought my earbuds a little under a month ago and I absolutely LOVE them! I loved them so much I purchased a pair for my husband right away and he’s a dj, so he knows “sound” & he thinks they’re great too! Amazing Buy!!
Written by a customer while visiting bose.com
Customer Rating
2
Good features
on October 23, 2024
Posted by: Groovy grips
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] My experience with this product is not good I dont know why but I cannot hear people very well at all and they cannot hear me when I am talking to them I love the thought of open ear design but they are just off a little bit it might be the way they fit to my ear
Response from bose.comBy Customer Support, October 24, 2024
Hello,
Thank you for sharing your experience with the Bose Ultra Open Earbuds. I am sorry to hear that you are not fully happy with them during calls. In order to get the best experience and to make sure you are not blocking the different microphones, please check this article to understand how to correctly wear the buds: https://bose.life/4dFT2cl
If you need further assistance, please don’t hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds. I am sorry to hear that you are not fully happy with them during calls. In order to get the best experience and to make sure you are not blocking the different microphones, please check this article to understand how to correctly wear the buds: https://bose.life/4dFT2cl
If you need further assistance, please don’t hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing earbuds
on October 23, 2024
Posted by: Kae80
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Best ear buds I have ever bought! Stays on my ears comfortably! I just wore them on a 9hour car ride, completely comfortable!
Written by a customer while visiting bose.com
Customer Rating
5
Greatest overall earbuds
on October 23, 2024
Posted by: jisanabrias
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought that these earbuds one month ago and I cannot believe how good they are in every aspect. They are small, light, comfortable, incredibly sound quality without loosing the ability to be aware of your surroundings.
Written by a customer while visiting bose.com