Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
178
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Can't recommend for more than music
on October 29, 2024
Posted by: kate222
Great sound for music. However, I got these to use for work meetings on my laptop and I've been told it's hard to hear me and I sound echo-y. Ditto for using with my iPhone for Facetime; my family actually gets frustrated. Can't recommend if you want to use them for more than music!
Written by a customer while visiting bose.com
Customer Rating
1
Audio is weak. Not as good as other Bose products.
on October 29, 2024
Posted by: Mac
Gender:Male
Length of ownership:1 month
I really wanted to love these as I do all of my other Bose products, but unfortunately the audio is just too weak. When I turn them up, I get the warning on my phone and the audio becomes distorted (and still somewhat weak). Bummer 😞. No where near worth the price sadly.
Response from bose.comBy Customer Support, October 30, 2024
Hello Mac,
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
By design, the Open Earbuds don’t block out the world or have noise cancelling, so if you are using them in a busy environment, the volume might seem low as you will still hear your surroundings. However, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could be a better choice.
If you need any assistance or have any questions, please don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
By design, the Open Earbuds don’t block out the world or have noise cancelling, so if you are using them in a busy environment, the volume might seem low as you will still hear your surroundings. However, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could be a better choice.
If you need any assistance or have any questions, please don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Overall great sound but case is cheap feeling
on October 29, 2024
Posted by: DJP
Gender:Male
Length of ownership:1 month
I have had these for about a month. I love the design and the sound. Much more comfortable than in ear headphones. Got the new blue color and they look cool. The big negative is the case. It’s pretty standard in terms of design but it feels really cheap for something that costs $300. The lid actually moves back and forth and does not feel sturdy.
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous!
on October 29, 2024
Posted by: Rockgoddess
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Absolutely love these. My ears always hurt with regular earbuds after a while. The sound quality is really good. They easily clip on your ear and I just forget I'm wearing them.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on October 29, 2024
Posted by: JRod24
Gender:Male
Length of ownership:1 month
I have had these for about a month and they are the best earbuds I have ever owned. I have been through many types and brands and have always had a hard time with fit. All ear buds fall out of my ear unless they hooked over the ear. These ones are small, light weight, and stay in position. I have used them all day and multiple days in a row and they do not make my ears hurt. Great product
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on October 29, 2024
Posted by: Ajwoody
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about a month ago and I love them I have issues with my ears so this makes it nice and no pain wear as long as I like. At times I Forget I'm wearing them even slept with them in
Written by a customer while visiting bose.com
Customer Rating
5
Purchase these, they’re lifesavers!!!
on October 28, 2024
Posted by: Outlaw2626
Gender:Female
Length of ownership:1 month
I bought these a month ago, I was really skeptical on if they were going to be loud enough since they don’t fully go in the ear and these definitely fit up to my expectations. When I go to the gym I can turn them up and not hear anyone but when I’m at the store I can have them lower and hear everyone, it’s honestly perfect. Also, I love how they fit. I play video games a lot and when I wear my headset too long it starts to hurt my ears, my old phone earbuds use to hurt as well, but not these. I fell asleep in them multiple times and didn’t wake up with pain. They’re also fit nice on my 6 year old which is a surprise as she hates wearing headphones and using earbuds. She’s had to use them when overstimulated and once again they were successful at shutting the world out. I plan to buy my entire family a set!! 10/10 recommend!
Written by a customer while visiting bose.com
Customer Rating
3
Sounds great
on October 28, 2024
Posted by: Gw1313
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this a month ago and it sounds great. Very old fan of Boses. I’m not a fan of how it fit on my ears and projects sound based on that fit(more out of my ears than into). Wish I could have tried it on before buying.
Response from bose.comBy Customer support, October 28, 2024
Hello, I am glad to hear that you are enjoying the sound quality of the Ultra Open earbuds. If you are unable to find the best fit for you, please view our troubleshooting suggestions from our product support page: https://bose.life/4efpjYn. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com