Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
178
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Love These
on November 8, 2024
Posted by: Nae65
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these over a month ago and love them. The sound quality is good and they stay in my ear. Setup was easy
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on November 8, 2024
Posted by: Big sound
[This review was collected as part of a promotion.] Love them easy to use n plenty of power color is great n I keep them handy
Written by a customer while visiting bose.com
Customer Rating
5
great sound and fit
on November 8, 2024
Posted by: Popeye
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Now that I finally have them, I'm super happy with my Bose Ultra Open Earbuds. They stay on my ear securely while still remaining comfortable. The sound quality is outstanding.
Written by a customer while visiting bose.com
Customer Rating
1
not good
on November 8, 2024
Posted by: bobs Bose
Length of ownership:1 month
i don't like hurts my ears i need to return them or trade
Written by a customer while visiting bose.com
Customer Rating
3
A lot of static
on November 7, 2024
Posted by: COMO
[This review was collected as part of a promotion.] I got these 1 month ago and I’m on my 2nd set. The first set started having intermittent crackling and static noise. I brought them back to place of purchase and exchanged them for another pair. Well….these are doing the same thing. I like them for the fact that they have awesome sound and the openness of it, however I’m very dissatisfied with the static noise.
Response from bose.comBy Customer Care, November 8, 2024
Hi.
Thank you for your post. I am sorry to hear about the static noise on your earbuds. Please follow the steps on this page, https://bose.life/3Cm5vF4. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU. We would love to assist you.
Marvin - Customer Support
Thank you for your post. I am sorry to hear about the static noise on your earbuds. Please follow the steps on this page, https://bose.life/3Cm5vF4. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU. We would love to assist you.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Open Earbuds
on November 7, 2024
Posted by: Heather H
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Love these Ultra Open Earbuds!! I have had multiple ear surgeries, and have not been able to find anything that would stay in my ears…. These work great!! Huge Bonus that I can hear what is going around me too!!!
Written by a customer while visiting bose.com
Customer Rating
3
Nice, with a few minor issues
on November 7, 2024
Posted by: MrsB
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought mine in September 2024. The buds hold is becoming loose. Still not getting as clear of a sound as I would like, when I the phone.
Response from bose.comBy Customer Service, November 8, 2024
Thanks for your review. We are sorry to hear about the issue you are encountering with your Bose Ultra Open earbuds. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. See, Wearing and adjusting your earbuds for more details. We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,your%20earbuds%20for%20more%20details.
Alternatively, please reach out to our social media support team for further assistance.
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,your%20earbuds%20for%20more%20details.
Alternatively, please reach out to our social media support team for further assistance.
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Not quite what I expected but still nice
on November 6, 2024
Posted by: Nelson D
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about a month ago and the sound quality is great but it doesn’t feel like it fits my ears well. I expected better bass from these more expensive buds and louder sound.
Written by a customer while visiting bose.com