Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Great feel on the ear
on December 15, 2024
Posted by: Luke
Length of ownership:1 week
Great feel on the ear. Very comfortable. However, the volume seems kind of low and when I’m using them to talk on the phone they will just randomly switch from the earbuds to my phone. This has happened multiple times.
Bought 2 weeks ago. Very happy with this purchase. They fit me perfectly, unfortunately for my husband they do not fit him. They stay in place while exercising. The sound is wonderful. The dark blue color is rich looking. I highly recommend these earbuds.
Purchased in October. The sound is great for listening to music. Ease of use great, fit great, look excellent. However, I had a hard time hearing when someone called. Received a replacement, the phone volume was up as loud as it would go. Same thing. Lovely design but I need to be able to hear my phone calls as well as my music.
Response from bose.comBy Customer support, December 17, 2024
Hello, if you are experiencing low audio issues during calls, we do have troubleshooting that can help: https://bose.life/3P24eGu. Should you need additional support, please contact our technical support team who will be happy to assist you with additional troubleshooting. You can find their contact information here: https://bose.life/3rykPZR.
The case seems a little flimsy but, the ear buds are wonderful! Great sound. The open ear is what I was looking for. The comfort is stellar as you really forget they are on! Definitely recommended!!
I purchased these last month after looking for a pair of earbuds for several months. I already have 3 different kinds of earbuds but each has its drawbacks since I started wearing hearing aids. These fit more like earbuds but don’t hurt my ears by pressing/pushing on the hearing aids. Beyond the great fit, the controls are easy to use and the sound is great.
I’m not sure if I’m using them correctly but the volume is very low. If I answer my phone no one can hear me. Do you have a store o can get help at?
Response from bose.comBy Customer Support, December 12, 2024
Hello Bren, We are sorry to hear you are having trouble with your call volume, so we can assist you with this please reach out to us for support, you can find our contact information here. https://bose.life/globalsupport