First I was hesitant to purchase the item because of too many competition. I was completely satisfied how Bose designed this ultra open earbuds, very light and the sound is perfect for being an open earbuds. The fit was excellent, no worry of losing it while working out or doing physical workouts. Highly recommended !!!
Got these as Christmas present I love them. My ear canals are small and I can’t wear the buds that go in the ear. I have a pair of them and had to give them to my husband. These are comfortable and I love the sound quality
,The over all headphones are very nice. They’re extremely comfortable. The clarity is really nice. They’re really good for music or anything you’re listening to. When it comes to phone call they’re a BUST they can’t hear you and you can’t hardly hear hear them that the reason for 4 stars I actually need mine for more phone usage
I purchased the Bose Ultra Open earbubs for my wife as a surprise Christmas gift. The only problem that she had with them is that the case that it came in didn't say closed, even with the Bose protective case. She used them the day after Christmas and while she was walking, the case was open and that is when she realized that the case was defectived. I called Boses and they said that there was nothing that they could do because they were lost. I explained to Boses rep that the case was defective and didn't stay closed after the first use. I bought my wife another pair after talking to Bose and they work fine. I called back again and THEN they said that could give me a 50% discount after I purchased the second pair and would refund me the 50%.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hello I am glad to hear that you were able to get a replacement case. The technical support team will always be available to assist and resolve any issues you may have. Should you need any additional support, please contact the team who will be happy to assist you further. You can find their contact information here: https://bose.life/3rykPZR.
I love and hate these! I love that I don't get SWAMP EAR since they have an open design. I love the way they last all day and are completely comfortable. I love that I can listen to my book, radio or music while going about my daily chores or shopping without being disconnected from those around me. I HATE their interface with phone calls, they are terrible with iPhones. I hate the fact that they don't read out texts like my PowerBeats Pro, which I love, except that they are in the ear. I bought two pair (me and my nephew) and we are still deciding whether or not to keep them.