Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Will they sound good on the plane... that is the ?
on January 29, 2025
Posted by: Anela
Gender:Female
Length of ownership:1 month
I bought these just about a month ago and I've been really happy with them so far. I mainly use them to listen to podcasts in my office while I work. I am going on a trip in a couple of weeks and am looking forward to seeing how they work on the loud airplane. I have other over the ear headphones and they haven't done so well on the plane but these have excellent sound so I'm feeling like they may work out.
Fun new design, very comfortable, stays on during workouts, sound quality is great however they’re not as loud as quiet comfort due to them being outside the ear canal. Plenty loud enough to hear fine while working out and it’s nice to be able to have a conversation etc while listening to music. Battery lasts significantly longer than previous models.
I have them for about 2 weeks now I think quality of the music is fantastic but there is a very serious issue when you use them as phone calls there is very little option to make a volume up so it's really hard to hear someone talking especially when you in a crowded era. People told me that losing my connection looks like not enough microphones to pick up the voice I think quality is fantastic when you listening to the music doesn't matter but talking on the phone creates a problem. Seems to me like they losing connection easily I hope Bose will send some updates before I will decide to return them to improve volume talking
Response from bose.comBy Bose, Customer Support, January 24, 2025
Thanks for your review. We are glad to hear you love the quality of the Bose Ultra Open earbuds. The Bose Ultra Open Earbuds are a totally new kind of audio wearable device: premium sound built into a cuff-shaped earbud that doesn’t cover your ear. Proprietary Bose Open Audio technology allows the earbuds to play rich, immersive audio privately even though the speakers on the earbuds. Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. If the volume level heard from your product is faint or quieter than normal, try the following: https://www.bose.co.uk/en_gb/support/articles/HC2170/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,poor%20audio%20or%20mic%20performance.
Alternatively, please reach out to our social media or support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
I love how they fit very comfortable. The sound when your playing music is great but when your on the phone talking with someone the mic does not work well. The person your talking to can barely hear you. I wish they would have made that better. Overall I am happy with the purchase just need to fix that one part
Love them! I've been waiting to get these for months! I finally saved up a little money from my Christmas bonus and got them. They're amazing! My ears are super sensitive, so "regular" earbuds, headphones or other similar devices do not work well for me. After reading some reviews and watching some videos about these Open Earbuds, I decided I would get them eventually. And I finally did! I'm so happy with my purchase. Great sound, perfect for my sensitive ears!