[This review was collected as part of a promotion.] Not the most ergonomic design (pinches a bit on wider ear, even with the flexible hinging), and gets a lot of getting used to remembering how it fits into place... But the sound quality!!!! Amazing... Any kind discomfort way worth the 'price'. Lowest setting on volume has you wondering if you're at a live concert or have gone utterly deaf (with exception to music).. the immersion setting awesome, but not ideal for quality conversations (still have to take them out or pause to hear)..
[This review was collected as part of a promotion.] Sound is pretty decent and the fit is good. However, you just need to keep checking if they're still there coz they're so lightweight. Sound certainly not as per Bose standards or the Sony earphones. I've been using this during daily commute and even during international travel and this is my best pair so far.
[This review was collected as part of a promotion.] Bought it about 3weeks ago actually got some doubts but after using it i give up almost all other ear piece devices definitely a good buy ( can listen to my wife nagging and still listen to music ) LOL
While the audio quality is great. The earbuds disconnect and have issues reconnecting randomly. It's hard to take out ear buds from case.
Response from bose.comBy Bose, Customer Support, February 5, 2025
Thanks for leaving your review. I'm sorry to hear that you're experiencing issues with unexpected disconnection and reconnection. If this happens, it's worth performing a factory reset to start fresh as this will generally clear any problems. You can find instructions here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=To%20restore%20the%20earbuds%20to%20their%20factory%20defaults%3A&text=With%20the%20earbuds%20in%20the,previous%20step%20two%20more%20times..
Still having issues? Do not hesitate to get in touch via https://bose.life/3ET4mCs
Owned these for about 3 weeks. They are very comfortable and sound great when inside your home with not a lot of other noise. They are not loud enough to wear in the gym with all the other noise. So certain environments they do not sound that great or you can barely hear.