Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Love!
on April 11, 2026
Posted by: bob27
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Got these as a christmas gift and they are my new favorite.. love that I can still hear and interact with the world while listening to my music
Written by a customer while visiting bose.com
Customer Rating
5
Great for environment awareness
on April 11, 2026
Posted by: Prashanth J
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I like to be aware of what is going on around me when listening to music or whilst in a meeting, the ultra open earbuds fits right in. Any device that are in-ear never works for me since they are too big and it always slides out. Since this is a clip-on, it works great and is right for me.
Written by a customer while visiting bose.com
Customer Rating
4
All in all, these are great performing earbuds.
on April 11, 2026
Posted by: gizosil
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The sound is good, but the call quality is a bit disappointing.
But the fit is the best!!
But the fit is the best!!
Written by a customer while visiting bose.com
Customer Rating
5
Nice
on April 11, 2026
Posted by: Biggems
Length of ownership:6 months
[This review was collected as part of a promotion.] I have been a Bose lady for quite sometimes now done brought 10 headphones products Love them dearly looking forward to what is next.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on April 11, 2026
Posted by: Red
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve bought 3 different set os headphones and all three did not disappoint me at all , I recommend everyone to try this awesome product
Written by a customer while visiting bose.com
Customer Rating
3
Nice, but for the price should work better.
on April 11, 2026
Posted by: Jr
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these for my Christmas present last November when they were on sale, since than I had to send them back for a replacement. Unfortunately they seem to have the same issue the right side only has connectivity problems but only on starting to use them each day. Last about 5 min. Maybe after a restart they are fine for the rest of the day. Also I can’t use them on phone calls because no one can hear me.
Response from bose.comBy Customer Support, April 14, 2026
Hello Jr. We're really sorry to hear about the difficulties you’ve had with your Bose Ultra Open Earbuds, and we want to assure you this isn’t the experience we want you to have.
The connectivity issue you’re describing with the right earbud may sometimes be related to how it connects to the charging case. Making sure the earbud is fully charged and rebooting the Bluetooth device it’s paired with can often help stabilize the connection.
For call quality, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it can impact how clearly your voice is picked up. To help improve this, please check out our guide here: https://bose.life/4cpntF5
We hope these troubleshooting steps help you get the best possible performance from your earbuds. If you continue to experience issues, please don’t hesitate to reach out to our customer support team, who will be happy to assist you further: https://bose.life/contactus We remain committed to resolving your concerns and ensuring you continue to enjoy the Bose experience.
Sophie - Customer Support
The connectivity issue you’re describing with the right earbud may sometimes be related to how it connects to the charging case. Making sure the earbud is fully charged and rebooting the Bluetooth device it’s paired with can often help stabilize the connection.
For call quality, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it can impact how clearly your voice is picked up. To help improve this, please check out our guide here: https://bose.life/4cpntF5
We hope these troubleshooting steps help you get the best possible performance from your earbuds. If you continue to experience issues, please don’t hesitate to reach out to our customer support team, who will be happy to assist you further: https://bose.life/contactus We remain committed to resolving your concerns and ensuring you continue to enjoy the Bose experience.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones
on April 11, 2026
Posted by: emeraldjen
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I used these while working out and also at work. I love them and can have it in and people can hear me if I am talking. I love these headphones and it doesn't hurt my ears at all.
Written by a customer while visiting bose.com
Customer Rating
5
Great buy!
on April 11, 2026
Posted by: Jess26
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I love my Bose. I got them refurbished but you can not tell at all. They are perfect. I love that I can hear what’s around me when needed but it still sounds great. I was worried that the design would affect to sound quality but it does not. They are also the most comfortable headphones I’ve had. Would recommend.
Written by a customer while visiting bose.com