Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Amazing Product
on April 12, 2026
Posted by: FHER0920
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these a month ago and not one day I have left them behind. I don't leave my house with out them.I wear these every day, at work at home at the gym. They are by far one of my best purchases I have ever done. Bose never fails always have been top notch I highly recommend these, their clarity their performance their bass their lows and highs. Try them out
Written by a customer while visiting bose.com
Customer Rating
5
The Right Tool for the Job
on April 12, 2026
Posted by: Micah3412
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Initially, I was uncertain about keeping them, as they were quite different from the Bose in-ear buds I have used for years. However, after using them for a few days and adjusting to their specific purpose, I decided to keep them. When compared to the other open-ear headsets I use in the office, the sound quality of the Bose Ultra Open Earbuds is definitely superior, and they are comfortable for long wear. In fact, I now find myself using these daily, and more than my Bose QuietComfort Ultra Earbuds, as they are the perfect tool for an office environment.
Written by a customer while visiting bose.com
Customer Rating
5
They are the best!
on April 12, 2026
Posted by: Yellowhappydaisy
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I got my Bose a couple weeks ago and they are so comfy, I don’t even know they are there. I love how easy they are to use, skipping songs, volume control and answering calls. The sound is great in them, with also the ability to hear what’s going on around me. I love how they stay put and don’t fall out, and I don’t have to constantly adjust them in my ears. They don’t hurt my ears if I wear them for a long period of time. I have been wanting them forever and kept putting it off and should have got them sooner.
Written by a customer while visiting bose.com
Customer Rating
5
Different but really great sound.
on April 12, 2026
Posted by: Lnr63
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I like the fact that of being able to listen to music as still be in tuned with what's going on around me.
Written by a customer while visiting bose.com
Customer Rating
4
Made the Switch
on April 12, 2026
Posted by: Ally
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Very happy with my purchase of this product. I switched to these from regular AirPods and couldn’t be happier. I like the fit and feel of these so much better. My only complaint is that while using Bluetooth there are some delays in the connection and when I’m talking on the phone, the person on the other end says I am quiet overall the sound in the functionality are quite nice.
Written by a customer while visiting bose.com
Customer Rating
4
Awesome in low noise environments!
on April 12, 2026
Posted by: Skydogvid
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these to use in and out of the office. The sound quality is typical Bose quality and I would have expected no less. The microphone and speakers do better with minimal external noises.
Physical build quality and battery life are pretty good.
Would recommend these for use in low noise environments.
Physical build quality and battery life are pretty good.
Would recommend these for use in low noise environments.
Written by a customer while visiting bose.com
Customer Rating
4
Great, just different than you might be used to
on April 12, 2026
Posted by: MOTOMAN
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These are a different style of earbuds, not that they're bad or uncomfortable, just different than your average earbuds. You get benefits with this style of buds, like not having to clean ear gunk off of them due to the fact they don't actually go in your ears. They sound great and fit well. Also, because it has 1 push button on each bud, you will have to memorize the controls for volume and skipping songs. Not that difficult to remember. Plenty loud, and well built.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointing
on April 12, 2026
Posted by: DVigna
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’m on my second set in two years after the first ones were replaced under warranty. The pins in the charging case stop extending and making a connection with the ear bud to charge it. Frequently leaves me with one working ear bud. On the plus side, when the battery isn’t charged it lets me hear my surroundings very clearly.
When brand new and functioning properly I do love them though, just wish they weren’t disposable after 6 months.
Response from bose.comBy Customer Support, April 12, 2026
Hi there, thank you for sharing your experience with us. We’re sorry to hear about the charging issues you’ve encountered with your Bose Ultra Open Earbuds. The charging pins are magnetized to the earbuds, so they automatically snap into place once placed in the charging case, there’s no need to push the earbuds down, as this could damage the pins. If this issue occurs, you may purchase a replacement charging case. Please note that the warranty does not apply to cosmetic damages (such as dents, scratches, or broken plastic on ports) unless the failure is due to a defect in materials or workmanship. It also does not cover damages caused by accidents, exposure to liquids, misuse, neglect, or other external causes.
To help you further with the charging issue, here’s a helpful link: https://bose.life/4tCrIUD
Jelyn - Customer Support
To help you further with the charging issue, here’s a helpful link: https://bose.life/4tCrIUD
Jelyn - Customer Support
Written by a customer while visiting bose.com