Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Wonderful Product
on April 12, 2026
Posted by: Patroclus
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased the Ultra Open Earbuds as a Christmas gift for myself. The set up was absurdly easy. The online product instructions are excellent. The buds are extremely comfortable, are secure while I'm walking and continually surprise with features that I did not know existed. For example, there will be a brief interruption to a book I'm listening to on Audible to announce the distance walked, the time taken or when I've closed an exercise ring on my app, then it effortlessly slips back to the exact place where the book interruption took place. More important, sound quality is excellent and the choice for complete noise cancellation or partial is quite helpful depending upon the environment (as in not always using complete noise cancellation while walking in a busy area).
Written by a customer while visiting bose.com
Customer Rating
3
Lasted about as long as my motivation on a Monday
on April 12, 2026
Posted by: StoryTeller
[This review was collected as part of a promotion.] I was really hoping the Ultra Open Earbuds would be great, but unfortunately they broke within a week. The audio quality wasn’t very strong, and the materials felt a bit cheaper than expected. I appreciate the idea behind the product, but the durability just wasn’t there for me.
Response from bose.comBy Customer Support, April 12, 2026
Hi there, thank you for sharing your honest feedback on the Ultra Open Earbuds. We’re really sorry to hear about your experience. That’s certainly not the quality or durability we aim to deliver. We appreciate you giving the product a try and sharing your thoughts on the audio performance and materials. Your feedback is important to us and helps our teams continue improving our designs.
Since the earbuds broke within a week, this would typically be covered under our warranty, and we’d like the opportunity to make this right for you. Please reach out to us directly at https://bose.life/4dJjAx0, so we can review what happened and assist you with other available options.
Thank you again for taking the time to leave a review, we truly value your feedback and hope we can turn this experience around.
Daisy - Customer Support
Since the earbuds broke within a week, this would typically be covered under our warranty, and we’d like the opportunity to make this right for you. Please reach out to us directly at https://bose.life/4dJjAx0, so we can review what happened and assist you with other available options.
Thank you again for taking the time to leave a review, we truly value your feedback and hope we can turn this experience around.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Extremely comfortable with no ear fatigue.
on April 12, 2026
Posted by: musicmanmike3
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Extremely comfortable with no ear fatigue. I wouldn't say they are the best sounding Bose headphones I have nor are they good at noise cancellation but that's not why I purchased them. I am constantly wearing in the ear or over the ear headphones and these Ultra Open earbuds are the perfect set to wind down with after a long day.
Written by a customer while visiting bose.com
Customer Rating
5
My favorite earbuds
on April 12, 2026
Posted by: Chris
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These are my go to earbuds. I can hear my surroundings and they have great sound. The connectivity works great but I have had some small issues. Good range on Bluetooth. I have used them for running and they are exceptional. Battery life is okay. The charger works well.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic earbuds
on April 12, 2026
Posted by: crespa
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had these earbuds for a couple of years....they are the only ones that stay in my ears. I tried several brands and different adaptors but nothing worked. Others either fell out or hurt my ears. I wear them while riding my e-bike and working in the yard. Often I even forget I have them in my ears. I would recommend these 1000%.
Written by a customer while visiting bose.com
Customer Rating
5
BOSE OPEN EARBUDS A+++++
on April 12, 2026
Posted by: SEPHIROH
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I recently purchased the Bose Ultra Open Earbuds, and I’m very impressed with the overall experience. The design is unique and extremely comfortable—unlike traditional earbuds, they sit gently on the ear without going inside the ear canal. This makes them perfect for long periods of use without causing any discomfort or fatigue.
The sound quality is excellent, which is exactly what I expect from Bose. The audio is clear, balanced, and surprisingly powerful for open-ear earbuds. Music sounds rich, with great detail in both vocals and instruments. I also like that I can still hear my surroundings while listening, which is great for walking outside, working, or commuting.
Another thing I appreciate is the premium build quality and sleek design. The earbuds feel durable, and the battery life is reliable for daily use. Pairing with my phone was quick and easy, and the connection has been very stable.
Overall, the Bose Ultra Open Earbuds are a fantastic choice for anyone who wants high-quality sound with all-day comfort and awareness of their surroundings. I would definitely recommend them to anyone looking for a stylish and innovative pair of earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
They don't fall off
on April 12, 2026
Posted by: long time bose fan
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I got these because the regular earbuds kept falling out of my ears no matter what size insert I used. Overall, I do like them but they could use some improvements. It was difficult to find a placement that provided enough sound going into my ear although I did finally find something that works for my small ears. Often, for phone calls, the person I am talking to complains that they can't hear me well. Sometimes its in a noisy environment, which I understand, but often it is also in a quiet environment where they should have no problem hearing me. That said, these stay on, sound good on my end, look good, are not wired, and were a Bose offered replacement for the in ear bud that fell off and rolled into the pool - so yay! I would consider buying them again but if the in ear buds would stay on, I might opt for those instead.
Written by a customer while visiting bose.com
Customer Rating
5
Better than expected
on April 12, 2026
Posted by: sitruhaitian
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have been utilizing this product for some time now, and I am thoroughly satisfied with its performance. I engage with music, podcasts, and news daily. This product offers exceptional sound quality, is remarkably comfortable, and can be worn throughout the year. I have no concerns about it dislodging from my ears. I possess it in black, which facilitates its seamless integration with any attire I choose. This would make an excellent gift for someone. Did I mention that the battery life is meticulously managed? I wholeheartedly endorse this product.
Written by a customer while visiting bose.com