Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
178
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Ummm well….
on February 8, 2025
Posted by: Dad Open air
Length of ownership:1 week
I thought it would be nice to have an open air headset. It fit nicely however i had to many drop connections on both my iphone and ipad that it made it totally unusable. No matter what i tried deleting it from the app and Bluetooth or even resetting the buds did nothing. I might get lucky once ot maybe twice but totally not what i was expecting. I manage to get it returned and hopefully the next one will be better. I will update my stars if that works out with the newer ones.
Response from bose.comBy Bose, Customer Support, February 10, 2025
Thanks for your review. We are sorry to hear about the connection issue you have experienced with the Bose Ultra Open earbuds. Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by turning the device off, then powering it on again. If the Bluetooth connection between your system and a connected device (e.g. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer support team for further assistance by clicking this link here: https://www.bose.de/de_de/contact_us.html
Regards
-Jolie - Customer support
Written by a customer while visiting bose.com
Customer Rating
1
Not for me. Returned
on February 8, 2025
Posted by: Jay
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The ultra open earbuds fit nice but, the sound is nothing if you’re comparing it to the Bose quiet comfort earbuds because that’s the one I have and there’s nothing like that sound. That’s why I returned it.
Response from bose.comBy Bose, Customer Support, February 10, 2025
We appreciate your feedback! The Ultra Open Earbuds use an open-ear design, which naturally provides a different sound experience compared to in-ear models like the QuietComfort Earbuds that seal the ear canal. This design prioritizes awareness and comfort over deep noise isolation. We’re sorry they weren’t the right fit for you, but we appreciate you giving them a try!
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for the workplace
on February 8, 2025
Posted by: NylaRose
[This review was collected as part of a promotion.] I received these as a birthday gift, they're perfect for when I'm at work, I can stream music and podcasts all well still being able to hear my phone and my coworker's, the sound is impeccable, nothing like conventional AirPods, I love them.
Written by a customer while visiting bose.com
Customer Rating
5
Finally Something That Stays!
on February 8, 2025
Posted by: kitatik
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I'm a dancer and when it comes to competitions, you don't always get to play your music because there are 100 other people practicing at the same time. These are the only headphones I've been able to use that haven't flown off of my head while turning and dancing full out.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointing
on February 8, 2025
Posted by: G2553
I finally broke down and put these on a payment plan. They are great for sitting at a desk in an office and listening to music However they suck at phone calls. No one can here me and they say I go in and out and this is whether I'm sitting in a quiet room or driving home with the windows closed. No one can hear me. Somehow the right ear gets uncomfortable. The left is great.
Written by a customer while visiting bose.com
Customer Rating
5
The absolute best and love the color
on February 8, 2025
Posted by: LibbyGucci
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Love them. I have tried everything imaginable and these are my all time favorite. Really cancels out other noise.
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones
on February 8, 2025
Posted by: Dkc890
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Best headphones that never hurt my ear I can wear them all day at work and I am mechanic they never fall off they stay in places and I can hear the music even with the loud noise a round me
Written by a customer while visiting bose.com
Customer Rating
5
Excellent for the Active
on February 8, 2025
Posted by: Q
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these over the summer to replace Sony WF-1000xm4s that I had lost, chose these as the open design for my lifestyle better than the noise canceling, haven’t regret it once. If you’re looking for pure audio quality these aren’t the move, but if you’re someone like me who loves listening to music doing just about anything, these make it super convenient to listen without having to pause or ask ‘what?’ A million times. Also, sound quality is still incredible on these, but as open-ear headphones of course you simple wont get the fill benefits of a closed sound stage.
Written by a customer while visiting bose.com