Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
2,753
4 Stars
772
3 Stars
387
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Great Purchase
on April 13, 2026
Posted by: hbbg6
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Use for running. Stays in place. Sound is great. On a few occasions there's been difficulty connecting to iPhone.
Written by a customer while visiting bose.com
Customer Rating
3
on April 13, 2026
Posted by: Mh
Fit and sound unsatisfactory ...have multiple bose headphones ...but this was a disappointment
Response from bose.comBy Customer Support, April 13, 2026
Hi there, thank you for sharing your feedback. The Ultra Open Earbuds feature a unique combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, they keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. We’re sorry to hear that the fit and sound did not meet your expectations. We’d love the opportunity to learn more about your experience, so we can better assist you. Please feel free to reach out to us through this link, so we can help improve your listening experience: http://bose.life/globalsupport
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Redefining Open‑Ear Audio
on April 12, 2026
Posted by: Otmar
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The Bose Ultra Open Earbuds completely reshaped my expectations for open‑ear audio. I always assumed great sound required noise cancellation or full over‑ear headphones, but these proved me wrong. What starts out feeling like a gimmick quickly becomes something you barely notice on your ears. The audio immersion is impressive, yet you remain fully aware of your surroundings — a combination that’s hard to beat.
I still love my QuietComfort Ultra Headphones, but they serve a different purpose. For all‑day comfort and ambient awareness, the Ultra Open Earbuds are excellent.
There are shortcomings, though. Call quality is weak to the point of being nearly unusable, and the earbuds occasionally drop connection and reset themselves, which gets frustrating.
If you don’t rely on them for phone calls and can tolerate the occasional restart, these remain top‑tier, high‑end earbuds. I use them constantly.
I still love my QuietComfort Ultra Headphones, but they serve a different purpose. For all‑day comfort and ambient awareness, the Ultra Open Earbuds are excellent.
There are shortcomings, though. Call quality is weak to the point of being nearly unusable, and the earbuds occasionally drop connection and reset themselves, which gets frustrating.
If you don’t rely on them for phone calls and can tolerate the occasional restart, these remain top‑tier, high‑end earbuds. I use them constantly.
Written by a customer while visiting bose.com
Customer Rating
5
Want it all? Look no further
on April 12, 2026
Posted by: xaustinmdx
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] As a highly active working professional these earbuds are everything I’ve been waiting for.
They can actually be worn all day without discomfort, and when you do want to lose yourself in immersive sound they don’t disappoint.
Another reason why I’ll just stick to my guns and stick with my Bose.
They can actually be worn all day without discomfort, and when you do want to lose yourself in immersive sound they don’t disappoint.
Another reason why I’ll just stick to my guns and stick with my Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Great Alternative
on April 12, 2026
Posted by: BajaDebb
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] These are a great alternative to traditional earbuds. I'm always hated those because no matter what size fittings I used they made my ears hurt after about 30 seconds. These bothered me at first and I was afraid I was going to have to return them, but I stuck with it and now I just love them! And the Sunset Copper color is to die for!
Written by a customer while visiting bose.com
Customer Rating
3
Unique Idea
on April 12, 2026
Posted by: PettiBear
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I understand that these are intended to keep the listener aware and be comfortable. Unfortunately, the sound disparity in comparison to the ultra 2 or over-ear headphones was too significant, and I had difficulty with finding a comfortable placement. I also understand that my intent is to be able to be locked into whatever I'm doing which includes strong noise cancelling, so these were just not quite the right fit.
Response from bose.comBy Customer Support, April 12, 2026
Hi PettiBear, thank you for sharing your feedback. We understand that the Ultra Open Earbuds are quite different from our noise-canceling models, as their open‑ear design focuses on comfort and awareness. If immersive sound and strong noise-cancelling are your priority, one of our QuietComfort Ultra earbuds or our over‑the-ear headphones, options may be a better fit.
We appreciate you giving them a try, and if you’d like help to find the right Bose product for your needs, please contact us at https://bose.life/4dJjAx0.
Thanks again for your honest feedback, it helps us improve and guide others as well.
Daisy - Customer Support
We appreciate you giving them a try, and if you’d like help to find the right Bose product for your needs, please contact us at https://bose.life/4dJjAx0.
Thanks again for your honest feedback, it helps us improve and guide others as well.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
on April 12, 2026
Posted by: Iral
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought last month,its not bad but I expect more in comparison with my other earbuds.Are to noisy to the other people when im in a call
Response from bose.comBy Customer Support, April 12, 2026
Hi Iral, thank you for sharing your thoughts. We’re sorry to hear the Ultra Open Earbuds didn’t fully meet your expectations. Due to their open‑ear design, they’re made to help you stay aware of your surroundings, which can sometimes make sound more noticeable to others during calls compared to traditional in-ear earbuds.
We’d be happy to help you get the best possible experience. Adjusting the call volume, fit, or checking microphone settings may help reduce what others hear. For personalized assistance, please reach out to us directly at https://bose.life/4dJjAx0 and share more details about your device and how you’re using the earbuds.
Our support team will be glad to assist.
Daisy - Customer Support
We’d be happy to help you get the best possible experience. Adjusting the call volume, fit, or checking microphone settings may help reduce what others hear. For personalized assistance, please reach out to us directly at https://bose.life/4dJjAx0 and share more details about your device and how you’re using the earbuds.
Our support team will be glad to assist.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great item
on April 12, 2026
Posted by: Ochsie
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I am so happy I bought these earbuds. Makes listening to music at work easier as I don't always have to stop my music when someone is talking to me.
Written by a customer while visiting bose.com