Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
178
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Wish a better fit for smaller ears
on February 28, 2025
Posted by: SheyD
Gender:Female
Length of ownership:1 week
I love Bose because of the sound and quality. I have several styles of Bose earbuds and headphones. I decided to try the open bud design and I love the ease of use and sound, but I wish they were adjustable for smaller ears.
Written by a customer while visiting bose.com
Customer Rating
1
Disappointing Performance for the Price
on February 28, 2025
Posted by: Jackie78
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I received the Bose Ultra Open Earbuds as a Christmas gift, and while I had high hopes, my experience has been nothing but frustrating. Within a month, I had to send them back for a replacement because they wouldn’t maintain a Bluetooth connection. The audio would constantly drop in and out, making them nearly unusable.
Bose sent me a new pair, and now, about a month later, I’m dealing with the exact same issue. For earbuds that cost nearly $300, I expected much better reliability. While they are incredibly comfortable to wear, the persistent technical issues completely overshadow that benefit.
If you’re looking for high-quality, hassle-free earbuds, I can’t recommend these. The connection problems are just too much of a headache. I wouldn’t buy them again.
Response from bose.comBy Bose, Customer Support, March 3, 2025
Hello Jackie, I am sorry to hear that the replacement earbuds are experiencing the same issue. I would recommend testing the earbuds with a different device to see if the connection issue continues. Also, we do have troubleshooting support that can help with additional suggestions: https://bose.life/40yCpwc.
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Game Changer
on February 28, 2025
Posted by: Johnny2
Gender:Male
Length of ownership:1 month
Game changer. Great sound quality, especially with the Immersion mode. A wonderful secure fit that doesn’t require in ear canal insertion. Allows for musical enjoyment with full awareness of your surroundings.
Written by a customer while visiting bose.com
Customer Rating
5
I love these
on February 27, 2025
Posted by: BlackCeaserPapi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have had these for 2 months now and by far the best I have had. Perfect for my meditations!! I wish the audio could go a little higher during calls. But that might be me just being picky!!!
Written by a customer while visiting bose.com
Customer Rating
5
Earbus
on February 27, 2025
Posted by: Baby Blue
Gender:Female
Length of ownership:1 month
I love my Bose Earbuds, We now have three,nI haave two just for me so I am never with one.
Written by a customer while visiting bose.com
Customer Rating
5
Very nice and cool
on February 27, 2025
Posted by: Bug65
Gender:Female
Length of ownership:1 month
Love these earbuds! Very comfortable and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
4
Love it
on February 27, 2025
Posted by: Diva
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought and I love it ! I use for exercise and is so helpful
Written by a customer while visiting bose.com
Customer Rating
4
Really Great Sound
on February 27, 2025
Posted by: Kkey
Gender:Female
Length of ownership:1 month
I love these earbuds. The sound is great and being able to control the base and treble in the app is nice. I give these 4 1/2 stars. The 1/2 star loss is due to not building in a way to locate the earbuds if they fall under the bed or in the couch. Also, I sometimes have to put the buds back in the case to get them to connect.
Written by a customer while visiting bose.com