Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
on March 13, 2025
Posted by: Melbourne
Gender:Male
Length of ownership:1 month
I'm glad you asked. I haven't been able to keep my right earbud charged. I've had it plugged in and it hasn't worked for 3 days
Response from bose.comBy Bose, Customer Support, March 13, 2025
Hello and thank you for your review, We are sorry to hear you are having trouble charging the earbuds.
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Headphone glitching
on March 12, 2025
Posted by: Kmarie
Gender:Female
Length of ownership:1 month
They don’t stay connected to my iPhone I paid a lot for these phone
Response from bose.comBy Bose, Customer Support, March 14, 2025
Hello, I'm sorry to hear you're having issues keeping the Ultra Open Buds connected to your iPhone. Please check out this help article that should help if this is happening. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Ok
on March 12, 2025
Posted by: Taty
Gender:Female
Length of ownership:1 month
I made my purchase and bought a silicone case for earplugs. The shipping was sent separately, and it took much longer than I expected. My Boss headphones sometimes don't charge properly, but when they do, the battery lasts. They're comfortable and have good sound. They're great if you like to be able to hear what's going on around you even when you're listening to music. I bought mine on February 17th, and I still haven't received a replacement.
Written by a customer while visiting bose.com
Customer Rating
4
Bose stands by their products
on March 12, 2025
Posted by: Terry
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] We became part of the Bose family in 2005. They stand by their products!
I purchased a Bose earbud headset in 2018. I was very pleased this product had water resistance and all kinds of settings on the buds themselves. After years of daily use in sports and work, they finally started to fall apart the buttons on the earbuds fell off and sadly I had to give them up for new ones. I called Bose and they gave me credit for half of what I paid for. I thought this was a wonderful alternative, so I purchased the open earbuds. They take getting used to but I like the concepts and continue to use them. I miss the settings on the old earbuds. On the new ones, you have to have the app. to set the settings. They are convenient. I lost my right earbud while working bose sent me a new set at a discount. then the left one started to crackle again Bose set me a new set for free.
I love my Bose products. I have a stereo and DVD/ CD player and through the years I and my family have enjoyed many of the Bose products. We will always be a Bose family.
I purchased a Bose earbud headset in 2018. I was very pleased this product had water resistance and all kinds of settings on the buds themselves. After years of daily use in sports and work, they finally started to fall apart the buttons on the earbuds fell off and sadly I had to give them up for new ones. I called Bose and they gave me credit for half of what I paid for. I thought this was a wonderful alternative, so I purchased the open earbuds. They take getting used to but I like the concepts and continue to use them. I miss the settings on the old earbuds. On the new ones, you have to have the app. to set the settings. They are convenient. I lost my right earbud while working bose sent me a new set at a discount. then the left one started to crackle again Bose set me a new set for free.
I love my Bose products. I have a stereo and DVD/ CD player and through the years I and my family have enjoyed many of the Bose products. We will always be a Bose family.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Product!
on March 11, 2025
Posted by: Glen
Gender:Male
Length of ownership:1 month
Immersive Audio and open-ear clip feature is great!
Written by a customer while visiting bose.com
Customer Rating
4
Not Made for Planes!
on March 11, 2025
Posted by: Beth
Gender:Female
Length of ownership:1 month
I have a pair of Bose QuietComfort over-the-ear headphones. They are good, but bulky, which matters when I have limited backpack space while traveling. Since I do not like the feeling of in-the-ear, earbuds, I purchased the Ultra Open Earbuds. The small charging case is great and once they are placed correctly, they are comfortable and secure. However, the Ultra Open Earbuds are NOT suitable for traveling. I tried watching a movie during a flight and could barely hear the sound, even with the volume turned up. These are great for general use but I do not recommend them for traveling. That being said, I DO hope Bose finds a way to create Open Ear technology that is travel friendly because they make high quality products in general.
Written by a customer while visiting bose.com
Customer Rating
4
Fair
on March 11, 2025
Posted by: Sandi
Gender:Female
Length of ownership:1 month
Does not block out outside music while in the gym,not comfortable on the ear
Written by a customer while visiting bose.com
Customer Rating
4
Open earbuds
on March 11, 2025
Posted by: PapaAl
Gender:Male
Length of ownership:1 month
Right ear placement seems less stable than left ear. Feels like it is not placed in ear correctly. Like it’s going to fall out, less secure…
Written by a customer while visiting bose.com