Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Great Concept but...
on March 18, 2025
Posted by: KTinthe202
Gender:Male
Length of ownership:1 month
What's up with the constant static, echoing, and popping noise?
Response from bose.comBy Bose, Customer Support, March 20, 2025
Hello and thank you for your review of the Ultra Open Earbuds.
From the way these are being worn, you may not be getting the correct fit which could be causing the audio issues, here is a guide to make sure you are getting the best possible sound. https://bose.life/4iJHIyY
If you run into any issues, please reach out to support and we’ll be happy to help! https://bose.life/globalsupport
Game changer... Hear crisp, full range tunes while in a conversation with a friend... They don't hear it. Wow. And they are incredibly comfortable. You'll forget you're wearing them.
I have been using the Ultra Open Earbuds for several weeks. The sound quality is surprisingly good for such a tiny product. The control buttons are large and easy to operate. Calls can be answered easily, the microphone(s) work well, and the caller ID feature is very convenient. I could wish they were a little bit longer so that the speakers were more centered over my ear canals, but I realize that everyone's ears are not all the same size. I bought mine during a temporary price reduction because I feel the list price is way too high, regardless of the high quality.
This is my 2nd pair after returning the 1st within 2 weeks. Both sets have connectivity issues where the left ear doesn't connect all the time. When on the phone, the person on the other end have difficulty hear me when using the open earbuds. They say it sounds like I'm under water.
Response from bose.comBy Bose, Customer Support, March 15, 2025
Hi. Thank you for your post. I am sorry you are experiencing a connection issue and getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU. Marvin - Customer Support
Had these for a month and really like them. Still trying to get used to putting them on but once you have them in your ears they fit perfectly. Nice workout earbuds.