Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
on April 15, 2025
Posted by: Janet
I bought these earbuds for my sons for the Holidays and they just LOVED them. My one son's girlfriend liked them so much she got a set. So when this new color (plum) came out I had to get me some! The sound quality is fabulous and they are so comfortable!
Written by a customer while visiting bose.com
Customer Rating
5
The Awareness is the big draw
on April 15, 2025
Posted by: m4rsh
Gender:Male
Length of ownership:1 month
I wear headphones mostly for gaming and music. The best thing about these headphones is that I can hear myself when talking and I don't sound like I'm underwater like with over the ear headphones. They are also very comfortable such that I regularly forget I have them on. I have had to re-pair to my computer a couple times, but it is easy enough.
Written by a customer while visiting bose.com
Customer Rating
3
Overall ok
on April 13, 2025
Posted by: Inez
Gender:Female
Length of ownership:1 week
My issue is that others can hear your music. And the volume is not loud enough even on the loudest.
Response from bose.comBy Bose, Customer Support, April 14, 2025
Hello Inez,
I am sorry to hear that you are disappointed with your Ultra Open Earbuds.
Due to their design and open factor, if you play your music at full volume you will experience sound leakage. If you opt for a more in-ear design, such as the QuietComfort Earbuds, you won't experience this.
If you have any questions, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are disappointed with your Ultra Open Earbuds.
Due to their design and open factor, if you play your music at full volume you will experience sound leakage. If you opt for a more in-ear design, such as the QuietComfort Earbuds, you won't experience this.
If you have any questions, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Comfy
on April 12, 2025
Posted by: K1stmate
Gender:Female
Length of ownership:3 months
I love them, have 2 pairs. They work great even when in you can have a real conversation.
Written by a customer while visiting bose.com
Customer Rating
5
Nicely designed
on April 12, 2025
Posted by: VR
Nice overall sound and very comfortable to wear. Easy to pair with my smartphone. Great design on the charger too.
Written by a customer while visiting bose.com
Customer Rating
2
Not the greatest sound
on April 12, 2025
Posted by: Open earbuds
Gender:Female
Length of ownership:1 month
I am not happy that there is not a quick stop button or that they are not independent. I may return them. Sound quality is to muffled. It's like they tried to cram a surround sound into a tiny ear. MUFFLED!
Response from bose.comBy Bose, Customer Support, April 12, 2025
Thank you for leaving a review! We’re sorry to hear the sound quality didn’t meet your expectations. The muffled sound you described might be related to fit, EQ settings, or even the audio source, and we’d be happy to help troubleshoot that with you. If you decide to keep them and want assistance, feel free to reach out using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on April 11, 2025
Posted by: Awesome
Gender:Male
Length of ownership:1 week
I love the fit. Just worried about longevity. Sound is perfect and wouldn't expect any different from bose. Don't like the in ear buds and haven't seen anything quite like these ever. New concept and enjoying everyday.
Written by a customer while visiting bose.com
Customer Rating
4
Fits well while letting me hear everything
on April 11, 2025
Posted by: Jackie B
Gender:Female
Length of ownership:1 week
These lived up to my expectations. They fit well and the sound is clear but I can still hear my surroundings as hoped. The price is high and I’m not sure I’d be able to use them well on calls but they’ll serve me well for everything else.
Written by a customer while visiting bose.com