Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Bad for phone calls.
on May 28, 2025
Posted by: Kenai
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought the a few months ago. Music quality is what you would expect from Bose and Bose is the reason I bought them. They are very comfortable and secure to wear. However, the sound quality for anyone receiving a phone call from a person using these is terrible. Bose sent out a replacement pair and it was the same result.
Response from bose.comBy Customer Support, May 28, 2025
Hello Kenai,
It is great that you found the music quality up to the Bose standard that you expected. I am surprised though that you had trouble with call quality. I'd recommend making sure that the earbuds are positioned correctly for best mic pickup, our guide here https://bose.life/4kkVVDy can help with that. An you can also try the steps here https://bose.life/3SsxkQW as well.
Please of course reach out to us as well, as we'd love to help you: https://bose.life/contact
Nic - Customer Support
It is great that you found the music quality up to the Bose standard that you expected. I am surprised though that you had trouble with call quality. I'd recommend making sure that the earbuds are positioned correctly for best mic pickup, our guide here https://bose.life/4kkVVDy can help with that. An you can also try the steps here https://bose.life/3SsxkQW as well.
Please of course reach out to us as well, as we'd love to help you: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
It's great all around.
on May 28, 2025
Posted by: AJMV
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this because I needed something that was easier to wear while exercising, after a long process of research this were the winners for what I wanted to use them. A little bit of connectivity issues on my phone, however there were no issues with my wife's phone. Overall, great sound while there is not much noise around, really comfortable and pretty good battery. Definitely recommending this to anyone that ask.
Written by a customer while visiting bose.com
Customer Rating
5
Best birthday gift.
on May 28, 2025
Posted by: Enrique679
[This review was collected as part of a promotion.] I was given these earbuds for my birthday and they are awesome. Best gift ever. The audio is awesome.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing tech
on May 28, 2025
Posted by: Alan
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Skeptical but one i got it and heard the sound they are phenomenal. Stays in ear, galaxy buds fall out and roll everywhere. Situational awareness and sound quality is great! Not too mention battery life for 1 ear bud is 7 hours on average
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase I've made in years!!!
on May 28, 2025
Posted by: Tdwhite3
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I had been looking for a quality pair of open ear buds for awhile now. I finally purchased these and was amazed so much so purchased and 2nd pair immediately after I misplaced my first pair on vacation. Best purchased I've made in years!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Perfect earbuds
on May 28, 2025
Posted by: Enna
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I am very happy with my purchase, the best headphones I have ever had, the battery life is incredible... the audio is perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on May 28, 2025
Posted by: Angie
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I’ve had them for about a month, I really love them. I work in a pharmacy and being able to hear whats going on around me while still listening to music is great.
Written by a customer while visiting bose.com
Customer Rating
5
Cool!!
on May 28, 2025
Posted by: AT
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] It's a great product. It doesn't cause any ear discomfort. When I put it on, I don't feel like I'm wearing earphones. It's extremely comfortable for my ears. I'm thoroughly enjoying it.
Written by a customer while visiting bose.com