Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Worth the money
on June 10, 2025
Posted by: NY1
Gender:Female
Length of ownership:1 month
I bought these open earbuds 3 weeks ago. Best purchase ever. I hate wearing traditional earbuds since they fall out. These earbuds stay in place no matter how i move my head. Sound is great. I was afraid that since they are not noise canceling i would hear everything around me. On the contrary the noise around me is minimal.
[This review was collected as part of a promotion.] Comfortable to wear. I always had a hard time finding a pair of ear buds to be able to wear with my hearing aids.
[This review was collected as part of a promotion.] Only had a couple months and left earbud does not charge correctly. This seems to be a chronic issue based on other internet sites.
Hardware is great comfy and great sound. Problem is the software. It acts wonky at best. Pickup no sound on calls until they go back in the case. Stops playing. Music until it is repaired to the device. Fire that whole department
Response from bose.comBy Customer Support, June 9, 2025
Hello and thank you for your review, We are glad to hear you find the Ultra Open earbuds comfortable! If you are still experiencing issues with your earbuds here are a few steps to try. https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?language=en_US
If you run into any issues, please reach out to support and we’ll be happy to help! https://bose.life/globalsupport
[This review was collected as part of a promotion.] I bought these a month ago. So far they are great. Good for the office and running. And I don’t get ear fatigue from these.