Customer reviews from bose.com
Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
2,753
4 Stars
772
3 Stars
388
2 Stars
177
1 Star
157
Customer Reviews for Bose - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Bose ultra open earbuds
on July 22, 2025
Posted by: Irene
Gender:Female
Length of ownership:1 month
Very lightweight and comfortable to use love the sound
Written by a customer while visiting bose.com
Customer Rating
3
My buds
on July 21, 2025
Posted by: Upgraded
Gender:Female
Length of ownership:1 month
They slide off my ears and people cant hear me a lot of times
Response from bose.comBy Kelly, Customer Support, July 21, 2025
Thank you for contacting Bose! I apologize for the inconvenience caused. To help resolve the issue, please try the troubleshooting steps here: https://support.bose.com/s/article/bose-ultra-open-earbuds-do-not-fit?language=en_US
If that doesn’t resolve the problem, feel free to message us for further assistance.
Kelly - Customer Support
If that doesn’t resolve the problem, feel free to message us for further assistance.
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Not the best ear pods
on July 20, 2025
Posted by: Sweetpea
Length of ownership:1 week
I don’t like the way these sound and I don’t like the way the fit the ear
Response from bose.comBy Kelly, Customer Support, July 20, 2025
We're sorry to hear that you're not satisfied with the sound and fit. Your comfort and experience are important to us. If you'd like, we can recommend some tips for better fit or explore other product options that might suit you better. Please feel free to reach out to us directly, and we'll do our best to help find a solution!
Kelly - Customer Support
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Open earbuds
on July 17, 2025
Posted by: Jamamma
Gender:Female
Length of ownership:1 month
I absolutely love these earbuds. I have always struggled with in the ear buds and these do not hurt. The clarify of the sound is unreal.
Written by a customer while visiting bose.com
Customer Rating
5
Very Grateful
on July 16, 2025
Posted by: Ron K
Gender:Male
Length of ownership:1 week
Comfortable, great sound , very grateful for Bose and v is engineers to produce high quality sound.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome! I love them
on July 12, 2025
Posted by: Marisol LD
I love them! I got a second pair. They are super comfortable and the sound quality is great!
Written by a customer while visiting bose.com
Customer Rating
4
on July 10, 2025
Posted by: Dave
I like the physical buttons verses the touch, sound quality is very good but there is a slight lag upon answering a phone call
Written by a customer while visiting bose.com
Customer Rating
3
Great look but…
on July 10, 2025
Posted by: Paulv
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the feel and look of them, for the most part the sounds is great but my right earbud keeps disconnecting. Every time I move my head it just produces no sound, or it goes in and out for some reason. I put it in the case to reconnect and sometimes that works and fixes it, other times it just continues to go in and out with the sound. It’s frustrating
Response from bose.comBy Gem, Customer Support, July 10, 2025
Thanks for sharing that — we’re sorry to hear the right earbud is acting up, that does sound frustrating, and we're here to help
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
Written by a customer while visiting bose.com